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Capco

Program Manager (Principal Consultant)

Sorry, this job was removed at 06:11 p.m. (EST) on Wednesday, Mar 04, 2026
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Hybrid
Toronto, ON
Hybrid
Toronto, ON

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Program Manager Principal Consultant 

Responsibilities 

  • Plan, manage and facilitate the successful execution of program timelines and milestones 
  • Collaborate with internal and external contributors to build a client specific co-delivery plan while adhering to implantation processes 
  • Actively track all activities and their status; accountable for critical project deadlines and tasks 
  • Proactively engage with customers to understand project requirements, manage expectations, provide project updates and ensure overall customer satisfaction 
  • Prepare work schedule and timelines with the customer and the extended team 
  • Anticipate and mitigate potential issues with project delivery 
  • Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding 
  • Maintain up to date documentation and communicate findings to key stakeholders 
  • Regularly communicate project status and circulate project information to the team 
  • Obtain final sign-off and ensure customers are fully satisfied with project completion 
  • Prepare and ensure seamless handoff of newly implemented customers to the operations team 

Show Us What You’ve Got 

  • 10+ years of project management and implementation management 
  • Demonstrated experience leading large, complex application development projects 
  • Experience with software re-write / re-engineering / re-factoring projects 
  • Able to lead deep-dive technical discussions for solutioning 
  • Able to provide estimates for duration/effort of design/development activities 
  • Experience and capabilities to speak with customer leaders to extract expectations, influence direction and manage expectations 
  • Excellent people skills 
  • Comfortable speaking and presenting to senior stakeholders and clients 
  • Ability to think strategically and execute tactically, enabling cross-business teams 
  • Ability work in fast pace environment while following best practice and company process 
  • Highly driven and passionate about customer satisfaction, product development and technology 
  • Excellent oral, listening, and written communication skills 
  • Excellent presentation skills 
  • Banking experience desirable but not necessary 

Capco New York, New York, USA Office

Inside the Empire State Building in the heart of NYC is where you will find our office. Near all public transportation it is a commuters dream.

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

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