Program Manager

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

As a Program Manager, you’ll lead cross-functional initiatives that support Sony Music’s strategic priorities. Working within the Platform area in the Product, Design, Engineering (PDE) organization, you’ll support the delivery of foundational capabilities that power our products and services. This includes driving initiatives in areas such as users and permissions, identity management, and other core platform services that enable scalability, security, and seamless user experiences across our Suite of tools.

• Manage complex programs or large projects throughout the entire product lifecycle, driving alignment with strategic business goals and maximizing team outcomes
• Drive cross-functional execution by sequencing dependencies and aligning scope, timelines, and priorities across PDE and business teams
• Collaborate closely with product, design, and engineering leads to shape goals, success criteria, and program metrics that inform progress and guide prioritization
• Guide cross-functional teams through structured decision-making processes that balance technical constraints and business priorities
• Establish and track program performance, communicating progress, risks, blockers, and dependencies to stakeholders
• Identify and surface organizational friction or delivery risks, and support the rollout of new systems, processes, or team workflows
• Work with cross-functional partners such as Security, Legal, Marketing, Label Management, and other internal teams to support product readiness and Go-To-Market launch activities.
• Organize and facilitate highly effective meetings for a wide range of audiences, including all company roadmap updates, cross-departmental updates, and meetings across your product area
• Support team planning and Agile ceremonies (e.g., sprint reviews, retrospectives, or backlog refinement) to strengthen execution rhythm when necessary
• Own program-level process improvements and collaborate with discipline leads to support team-level changes that improve productivity
• Contribute to the growth of program management practices at Sony Music, PDE by sharing feedback, tools, and ideas that improve how we work

We're seeking 4-5+ years of Program Management experience with the following strengths:

• You have experience managing projects or programs within software development organizations, preferably with platform or infrastructure teams
• You bridge the gap between strategic priorities and team-level execution, helping teams focus on what matters most
• You have a working understanding of software development lifecycle (SDLC) and product management processes, and are comfortable collaborating with technical stakeholders
• You enjoy technical conversations and can facilitate decisions even if you're not the technical expert in the room
• You are familiar with Agile principles, ceremonies, and frameworks (Scrum, Kanban, Lean, etc) and have supported teams in applying them effectively
• You use tools like JIRA, Notion, Confluence, and Slack to promote transparency, drive alignment, and seamless collaboration across teams
• You communicate clearly and confidently with diverse stakeholders, tailoring your approach to technical and non-technical audiences alike
• You thrive in ambiguity, applying strategic thinking and a sense of urgency to bring clarity and momentum to complex challenges
• You champion teams creating quality products and focus teams on delivering measurable value to users, whether internal stakeholders or external clients
• You enjoy helping teams succeed and improve over time by improving execution, reinforcing accountability, and removing roadblocks
• You value relationships and camaraderie, and you bring people together across functions to make complex work feel connected and purposeful

Bonus Points For:

• Experience in the music industry and/or strong passion for music
• Experience working as a scrum master, product manager and/or engineer
• Exposure to scaled agile frameworks, such as SAFe, LeSS, or Scrum@Scale
• Experience coordinating across globally distributed teams
• Jira Administration experience
• B2B or B2B2C experience

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.