Project Coordinator

About Us

TULU is revolutionizing the way people live by achieving a total understanding of their needs and behaviors. Our mission is to build the world’s most powerful product access and usage platform, driving smarter, more efficient, and sustainable consumption.

Our IoT-powered, in-building smart units provide on-demand access to everything from vacuums and projectors to e-scooters, VR headsets, and everyday essentials — complemented by usage-based data and AI-driven insights that personalize experiences.

Backed by $40M+ in funding, we are a post-Series A global company operating in 55+ cities across North America and Europe. We partner with the world’s largest landlords and brands, serving 200,000+ households — and every 15 seconds, someone around the globe is using TULU.

TULU Is Not For Everyone

We’re looking for people with a strong sense of agency—overachievers who want to achieve great things in life. Those who thrive on big challenges, hard work, bold responsibilities, and purpose-driven teamwork. People who see failure not as an end, but as a step toward learning and growth.

If that’s the kind of environment you’re looking for, applying to TULU could be the best first step in your journey.

About the Role

We are seeking a proactive and detail-oriented Project Coordinator to join our dynamic operations team. In this role, you will serve as the project and logistics coordinator for active and new site implementations, ensuring that operational projects are executed efficiently, on time, and within budget.

Responsibilities

Project Coordination:

• Coordinate installation logistics, shipments, inventory and installer schedules.
• Communicate with building teams with project updates to ensure TULU’s work meets expectations.
• Ensure unit(s) are ready to activate by the provided deadline.
• Manage theft, repairs, re-curations projects, coordinating service requests across teams to completion.

Team Leadership and Collaboration:

• Lead and support a team of Installation Leads and Installers.
• Track performance and implement corrective actions as needed.

Tracking and Problem-Solving:

• Monitor project progress and performance, proactively identifying and resolving operational challenges to ensure tasks are completed successfully.

About You

• Ability to work in-office at our NYC Headquarters with on-site visits as needed.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities and proficient in English.
• High attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.

Requirements

• Proficiency in Google workspace, including Sheets/Excel.
• Familiarity with Asana or similar project management platform(s).
• Startup experience
• Experience in operations, logistics or project management
• Experience managing external contractors and vendors a plus

This position is based in our New York City headquarters.

Benefits and perks

• Competitive compensation package including equity
• Health, dental, and vision insurance
• Paid time off and company holidays
• 401K
• A collaborative, mission-driven culture

TULU is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.