Project Management Director

FWD People is a full-service strategically-led marketing agency delivering meaningful and measurable results in the human and animal health sectors. sectors. We take pride in being our clients' trusted strategic partner—staying ahead of the curve, and leveraging our expertise and foresight to help them navigate change and seize opportunities. We approach every challenge with a commitment to innovation, excellence, flexibility, and empathy, the same qualities we seek in our team. As a fast-growing, hands-on senior group, we're excited to welcome more forward-thinking individuals who will help us drive growth, foster positive workflows, and have fun along the way.

As a Project Management Director, you will be the operational anchor for one of our largest pods - establishing project plans, orchestrating cross functional collaboration, quality assurance, resources and budget management across complex workstreams. You bring deep animal health and/or healthcare knowledge with a background in new product launches and GTM initiatives at mid-size scaling agencies.

• Serve as the operational lead on a major account pod, partnering closely with the Account team and senior leadership to ensure clarity, trust and forward momentum across the engagement.

• Own end to end project delivery across complex, multi-channel programs spanning strategy, creative, digital, medical and experiential.

• Lead resource plans, capacity forecasts, and project-level financial tracking; identify risks and proactively shape solutions. Input on scoping, drive team utilization, and manage budget burn contributing to overall financial health of the assigned pod in partnership with the Account team.

• Establish and refine project management standards, workflows, and tooling across the pod; drive operational continuity and process improvement in alignment with agency philosophy and account strategies.

• Translate scopes, briefs and deliverable specifications into actionable project clarity for creative and production teams, setting the standard and owning the outcome from project initiation through completion.

• Establish pod communications and facilitate status updates, next steps, optimized routing and follow-through across the pod on all projects Guide regulatory review submission prep in partnership with account and medical; uphold best practices and ensure thoughtful, clean submissions.

• Ensure deliverables are accurate, on-time, and aligned with the scope, quality and technical and regulatory standards.

• Foster a team culture of accountability, collaboration, and continuous improvement.

• 10+ years of experience in an agency environment in project management within animal and/or human health sectors. Substantial time at a mid-size agency over the course of your career.

• Demonstrated financial acumen: utilization forecasting, staff planning, scope and budget oversight, and operational governance facilitation.

• Excellent writing, communication, and facilitation skills: comfortable navigating multiple stakeholders and complex organizations.

• A calm, steady presence; proactive problem-solver; big-picture thinker who embraces the details, the process and the people.

• Familiarity with brand strategy, GTM strategy,creative platforms and tactics.

• Understanding of the brand planning process and strategic frameworks.

• Experience in both project management and account management roles

• Small and/or start-up agency experience

• Systems integration and optimization experience

• Precision with purpose. You’ll manage the details that make big ideas real—owning timelines, work processes and project flow across some of the most meaningful work in the agency.

• Real ownership. You’ll lead the operational backbone of a pod in partnership with account and cross-functional leadership.

• A learning environment. You’ll deepen your knowledge in a fast-growing agency that invests in your development through coaching, mentorship, and hands-on experience.

• The team. Be part of a close-knit, talented group of senior professionals who take the work seriously—and have fun doing it.

• A calm, steady presence with a proactive, solution oriented mindset.

• A big picture thinker who embraces the details and the people.

• A confident communicator who keeps teams aligned and projects moving forward.

• A collaborative leader who thrives in ambiguity and complex team environments.

• A proactive problem solver who equal parts leads and executes with the team.

We are a senior team that champions integrity, adaptability, excellence, and growth. Here, you'll collaborate with solution-focused colleagues to advance both our clients and our teams.

Our office is located in Brooklyn Heights, and we offer a flexible hybrid work schedule. We value in-person collaboration and connection but also understand the importance of offering the flexibility to work from home.

We are dedicated to creating a diverse, equitable, and inclusive workplace where everyone feels valued and respected. As an equal-opportunity employer, we welcome differences in race, gender, age, sexual orientation, disability, and more. We believe that diversity drives innovation and success, and we are committed to ensuring equal opportunities and fostering a culture of respect and collaboration.

At FWD, we believe in supporting our team both personally and professionally. We offer excellent benefits, including 20 PTO days off per year, 5 sick days, +16 paid holidays, matching 401(k), medical, dental & vision, paid parental leave, home office setup, yearly team retreats, and a comprehensive professional development program including coaching and a yearly professional development stipend. As we continue to grow, we enhance our benefits package to meet the needs of our team.