Project Manager, Operations

What are important things that YOU need to know about this role? 

• You’ll lead projects from start to finish. You are responsible for planning, directing, and coordinating multiple operational‑level internal and client‑facing projects to ensure goals are met on time, within scope, and with high‑quality outcomes.
• You’ll juggle multiple priorities and stakeholders every day. This role requires strong organization and communication skills to manage concurrent projects, define scope, coordinate cross‑functional teams, track progress, and keep stakeholders informed.
• You’ll enjoy the flexibility of remote work. This position supports work‑from‑home arrangements while maintaining strong collaboration and accountability with teams, clients, and partners.

• Industry experience will set you apart. Experience working within the health care industry—especially dental and/or vision—is strongly preferred and will help you quickly navigate systems, processes, and stakeholder needs.

What will YOU be doing for us?   Responsible for planning, directing and coordinating activities of designated projects to ensure the goals and objectives are met within the established timeframe.

What will YOU be working on every day? 

• Manage multiple operational level corporate and/or department internal and client facing projects simultaneously while effectively managing timelines, due dates and deliverables and quality outcomes, and resources.
• Define project scope (i.e., people, process and technology) and goals to provide guidance and direction throughout project.
• Develop full scale project plans using a consistent methodology. 
• Learn and retain information to ensure understanding and follow through on all deliverables throughout all project lifecycle phases including requirements gathering and analysis, project planning and scheduling, implementation, and post rollout support.
• Assess and analyze business requirements to guide through design and delivery of technical solutions.
• Recognize and suggest potential system and process enhancements that could be made to increase effectiveness or efficiency.
• Coordinate communication and priorities of all members of the project team and across departments, as needed.
• Provide direction and delegate tasks to project team members and ensure follow-through on deliverables.
• Initiate and maintain positive relationships with project participants (internal staff, clients, vendors, etc.) to coordinate efforts and ensure efficient management of projects.
• Track project progress and provide status updates to key stakeholders.
• Assist in the development and implementation of contingency plans.

What qualifications do YOU need to have to be GOOD candidate?

• Required Level of Education, Licenses, and/or Certificates
  • Bachelor’s degree in Business, Information Technology, or other related field or equivalent years of internal experience and/or PMP certification
• Required Level of Experience
  • 3 to 5 years in project management.
• Required Knowledge, Skills, and Abilities 
  • Knowledge of commonly used project management tools.
  • Ability to plan for contingencies and anticipate problems.
  • Ability to effectively listen and respond to customers’ needs.
  • Ability to effectively convey and receive ideas, information, and directions.
  • Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
  • Ability to display strong written and verbal communication skills.
  • Ability to remain organized despite multiple interruptions.

What qualifications do YOU need to have to be a GREAT candidate? 

• Preferred Level of Education, License, and/or Certificates
  • PMI Certification
• Preferred Level of Experience
  • Experience in health insurance industry

The salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range.

Compensation Range: $ 69,899-$104,849

Compensation Midpoint: $87,374