Project Manager

About L & E Research, Inc.

Since 1984, L&E Research has been connecting companies with the right people to make conversations happen. We partner with the world’s top brands across healthcare, consumer, legal, and biotech to deliver qualitative research recruitment and solutions they can trust. We’re a close-knit, people-first team that takes the work seriously and enjoys doing it together.

Market Research Project Manager 

Full-Time · Remote (EST or CST)

The Role

We're looking for a Market Research Project Manager to own client studies from kickoff to close — coordinating clients, internal teams, and recruiting resources to deliver high-quality qualitative research on time and on budget.

This is a role for someone who's spent time in a client-facing or account management environment and knows what it takes to keep a complex, people-driven process running smoothly. You're comfortable holding a client relationship, translating their needs into a clear plan, and keeping a team moving when the details get complicated.

This is not an IT, software, or technical project management role. Our projects involve recruiting real people for market research studies — think brand partnerships, consumer insights, healthcare research — not product builds or sprints.

If you've managed accounts, coordinated research, or kept a client deliverable from slipping through the cracks, you'll feel right at home.

What You’ll Do

Manage Client Studies End-to-End

• Own a portfolio of qualitative research studies simultaneously, serving as the primary point of contact for clients throughout the full research lifecycle.
• Define study scope with clients and the Project Director, and build a clear work plan that sequences everything from recruitment through final deliverables.
• Set the objectives and success measures for each project upfront so the whole team is aligned.

Coordinate People & Resources

• Partner with the Recruiting Operations Manager to staff each study appropriately with a small team of recruiters from start to finish.
• Brief everyone on the project — recruiters, support staff, external partners — so nothing falls through due to a communication gap.
• Collaborate across departments (Insights, Facilities, Marketing, Vendor Partners) to get the right resources in place at the right time.

Execute & Communicate

• Drive execution of the project plan, keeping documentation current and files organized throughout.
• Monitor progress and adjust as needed to keep deliverables on track.
• Maintain a clear communication cadence with clients and internal stakeholders so no one is ever in the dark.

Control & Close

• Keep project documentation, budgets, and financial records current and accurate throughout each study.
• Monitor costs against the approved budget and flag variances early.
• Evaluate project outcomes at close — on time, within budget, quality where it needs to be — and ensure clients feel great about the end product.

What We’re Looking For

You're likely a fit if your background includes:

• Account management, client services/client success, staffing management, market research coordination or research operations, marketing agency or research firm experience

Required:

• 2–3 years managing client-facing projects, accounts, or research studies in a professional services, agency, or research environment.
• Confident communicator — with clients, with your team, in writing and on calls.
• Highly organized — you're the person who already built the tracker before anyone asked.
• Comfortable with Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive, SharePoint) and cloud-based file systems.
• Able to manage basic project budgets and financial documentation.
• Curious about new tools, including AI, and willing to adapt how you work as the industry evolves.

Nice to Have

• Experience in market research, consumer insights, healthcare research, or a research recruitment environment.
• Direct experience supporting brand clients or corporate research teams on qualitative studies.
• A four-year degree in marketing, communications, business, social sciences, or a related field (preferred, not required).

This job summary outlines primary responsibilities but is not intended to be all-inclusive. Duties may be modified or expanded to reflect business needs and the natural progression of the role.

L&E Research, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.