Project Manager

About Mile Marker

We are a modern omnichannel agency uniquely connecting data, creative and media to accelerate results for growth marketers. Mile Marker is an agency where content fuels performance, media drives outcomes, and data underpins an engine that eliminates the gaps that slow down enterprise growth marketers. This unified growth engine feeds a learning system within Relay, our open-powered marketing stack, ensuring every impression, message and experience is built for a business outcome.  Mile Marker’s client roster includes FreshPet, DoorDash, Spectrum, Webster Bank, TrueGreen, HelloFresh and Harry’s, among others.

We are a team of strategists, media experts, creatives, innovators and analysts. Over 100 Milers (our humans) strong with hybrid-offices in New York City and San Francisco.

For more information, go to www.milemarkeragency.com.

About the role

The Project Manager will lead integrated creative and production projects from intake through final delivery across social, digital, video, and direct mail, partnering with account leadership to define objectives, scopes, budgets, and timelines that keep work on brief, on schedule, and within budget. As the central point of coordination across creative, production, account, and client teams, this role oversees project governance, approval workflows, and resource planning, proactively identifying risks and helping leadership see project health and team capacity. 

Responsibilities

Project Management

• Lead integrated creative and production projects from intake through final delivery across social, digital, video and direct mail executions.
• Partner with account leadership to define project objectives, requirements, timelines, budgets, and success criteria.
• Develop and maintain project scopes, estimates, schedules, workback plans, and resource allocations.
• Lead project governance, ensuring deliverables remain on brief, on schedule, and within budget; proactively identify risks, dependencies, and mitigation paths.
• Facilitate project kickoffs, status meetings, production reviews, and delivery checkpoints; maintain clear communication of project status, changes, and decisions to all stakeholders.
• Manage approval workflows, proofing cycles, and final asset delivery; coordinate receipt and review of client-supplied assets throughout the project lifecycle.
• Serve as the primary point of coordination across creative, production, account, and client teams to ensure seamless execution and quality standards.
• Maintain accurate, organized project documentation—including meeting notes, timelines, estimates, and financial summaries—and archive final assets per agency processes.
• Facilitate cross-functional alignment to help resolve project challenges through collaboration and solution-oriented thinking.

Operations & Process Improvement

• In partnership with the Senior PM, develop scalable approaches to project intake, prioritization, resource planning, and tracking.

Resource & Workflow Management

• Participate in resourcing, traffic, and workflow planning meetings to ensure appropriate staffing and project sequencing.
• Monitor team capacity and proactively identify potential conflicts or delivery risks.
• Support leadership with visibility into project health, resource utilization, and delivery forecasts.

Client & Stakeholder Partnership

• Build trusted working relationships with internal and external stakeholders at all levels of the organization.
• Support account teams in managing expectations, scope adjustments, and delivery commitments.

Communication & Collaboration

• Deliver seamless communication via multi-channel platforms both internally and with clients
• Foster a collaborative, positive, and accountable project environment; lead by example through strong organization, communication, and follow-through.
• Encourage continuous improvement and knowledge sharing; contribute to agency initiatives that strengthen operational excellence and business performance.

Qualifications

• 2-3 years of experience in project management or a similar role, preferably within a creative agency environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to manage multiple projects simultaneously
• A proactive approach to problem-solving and the ability to work effectively in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Office Suite, Google Workspace, and project management tools such as Teamwork, or similar platforms
• Ability to work collaboratively with cross-functional teams and build strong relationships
• Flexible and adaptable to change with a positive attitude and willingness to take on new challenge

The pay range for this role is:

$65,000 - $70,000 USD per year (New York, NY)