Project Manager

What You’ll Do in the Role
•  Oversee a centralized portfolio of concurrent initiatives -  typically several dozen active at any given time -  across business partnerships, system integrations, vendor connectivity, and API based solutions, applying structured tracking and prioritization to keep the highest-impact work moving.
•  Establish and maintain structured project intake, tracking, and prioritization processes for new initiatives as they are introduced on a regular basis.
•  Actively monitor project health by tracking milestones, dependencies, risks, and blockers, and proactively follow up with stakeholders to ensure initiatives continue progressing.
•  Coordinate across business units, engineering teams, and external partners to resolve issues, unblock delivery, and align on timelines and expectations.
•  Assist with ongoing status reporting and executive level summaries to multiple layers of management, including clear views of progress, risks, and upcoming milestones.
•  Partner with internal platform, architecture, and shared services teams to ensure initiatives align with approved enterprise standards.

What You’ll Bring to the Role
•  8-12 years experience as a Project Manager or Program Manager in a large, complex enterprise environment, preferably within technology enabled platforms.
•  Exceptional organizational skills with the ability to manage a high volume of parallel initiatives without losing attention to detail.
•  Proven ability to communicate clearly and effectively with technical and non technical stakeholders, including senior leadership.
•  Experience creating and maintaining project tracking artifacts, dashboards, and reporting that provide meaningful insight into delivery progress.
•  Excellent written and verbal communication skills, including the ability to distill complex activity into concise executive level messaging.
•  Comfort using project and workflow management tooling (e.g., JIRA, ServiceNow, Asana) to manage intake, tracking, and reporting.

Strongly Preferred
•  Experience working in financial services, particularly within large, regulated institutions.
•  Familiarity with enterprise document processing concepts, including document ingestion, classification, extraction, and optical character recognition (OCR) technologies.
•  Exposure to governance, risk, compliance, or information security processes.
•  Demonstrated use of AI tools to work more efficiently - e.g., AI assistants (ChatGPT, Microsoft Copilot) and AI features within project tooling (JIRA/Atlassian Intelligence, ServiceNow Now Assist) for drafting status updates, summarizing meetings, triaging risks, and reducing manual reporting overhead.

Nice to Have
•  Experience supporting enterprise platforms involving APIs, document management, or system integrations.
•  Experience preparing or contributing to executive level presentations focused on delivery metrics, capacity planning, and prioritization.