Operations Manager, Clinical Project Management
About TrialSpark
TrialSpark is a technology-driven drug development company that runs end-to-end clinical trials, focused on bringing new treatments to patients faster and more efficiently.
The biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $1B+. To combat this industry problem, TrialSpark has built a technology platform that optimizes all aspects of a clinical trial, enabling more efficient trial design, faster trial completion, and higher trial data quality.
TrialSpark recently raised their Series C, and is putting the capital to work by in-licensing and co-developing drug programs through in-house development, joint ventures, and NewCos. Together with doctors, patients, and communities, TrialSpark is working to develop the treatments of tomorrow.
About the Position
The Operations Manager, Clinical Project Management is responsible for establishing operational excellence in our Clinical Operations organization, with a specific focus on clinical project and trial management activities. In short, this role will be focused on analyzing how our Clinical Project Managers and Clinical Trial Managers are executing on our trial operations, identifying opportunities to drive quality improvement and efficiency, and implementing solutions across the team.
The Operations Manager role will be highly cross-functional in nature, working closely with other teams within the Operations organization, as well as our Data, Product, and QA teams.
Responsibilities
- Process Improvement: Identifies opportunities for standardization and best practices and provides leadership in resulting workstreams and initiatives. Creates and authors functional Standard Operating Procedures (SOPs), guidance documents, onboarding/training for the Clinical Operations function and across the entire TrialSpark organization.
- Problem Solving and Risk Identification: Identifies trends for risks and develops/manages mitigation strategies across the Clinical Operations portfolio. Facilitates action follow-up and issue resolution within the matrix-environment of the Operations teams in order to deliver against company goals. Leads and participates in Lessons Learned debriefs.
- Use knowledge of industry practices to turn generalized opportunities into specific tactics and advise operational leaders and their teams on how to connect key metrics to the work performed
- Responsible for driving insights, ideas to optimize business processes & product solutions
- Independently identify opportunities for standardization and best practices in all Operations functions
- Act as project manager for delegated operations roadmap initiatives
- Create and author functional Standard Operating Procedures (SOPs), guidance documents, onboarding/training for the Operations function
- Identify trends for risks and develop/manage mitigation strategies across the Operations portfolio
About You
- Bachelor’s degree required with a minimum of 5 years of experience in project/program management (i.e., leading projects/programs, project skills) within clinical or healthcare or advanced degree with a minimum of 3 years of experience as listed above
- Expertise in process improvement
- Ability to author SOPs and process documents independently
- Ability to communicate and manage change effectively with Operations
You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.