Acquisition & Engagement Specialist

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Galileo is looking for an Acquisition and Engagement Specialist to ensure that our patients are immediately invested in working with our care teams at the outset of their journey.

What You’ll Do

  • Foster immediate connections and trust with patients, demonstrating the value of Galileo by listening thoughtfully to each patients’ needs
  • Build an intimate understanding of local market needs and pain points, building relationships with stakeholders (e.g. community orgs, brokers) and developing additional strategies that support success
  • Leverage a variety of creative modalities to find and reach patients who will benefit from Galileo's care model
  • Collaborate with our care teams to bring patients into the fold, connecting them to scheduled care and support and ensuring all hand-offs are high-touch
  • Go above and beyond to support your teammates and patients, persevering against constraints and coming up with creative ways to make life easier for those around you

We'd love to hear from you if have:

  • Strong EQ and customer service mindset, enabling you to connect with a wide variety of people, delight in helping solve problems, and create lovely, trusting experiences
  • 2-4 years of experience in a sales development, customer success, community engagement/service role or one with a comparable skillset
  • Natural tenacity and grit and a spirit of collaboration, enabling you to consistently refine approaches to problem solving while keeping trains moving
  • Strong conviction around Galileo’s mission of providing high quality, robust healthcare to patients who need it most
  • Spanish fluency

How We Hire

Galileo is committed to hiring the best talent from a range of backgrounds and experiences—including but not limited to—gender, ethnic, political, economic, religious, sexual orientation, and other personality traits. We believe in a strong culture that fosters teamwork, excellence and sound decision-making—one that is based on mutual respect and trust. We appreciate candidates who are open and honest about what they’re looking for so we can ensure it’s a fit on both sides.

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Location

Galileo's NYC office is located in NoHo, Manhattan.

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