Product SME / Solution Consultant - US

| Greater NYC Area
The role

The Product SME / Solution Consultant role is hybrid position intended to provide deep product and technical expertise along with a commercial / consultative mindset and approach. This person will be actively immersed in the Sales cycle for direct and channel customers. Demonstrating the ability to articulate the company’s technology and product portfolio, positioning to both business and technical users. Acting as an SME from a product, technical, and regulatory perspective across the ComplyAdvantage product offering, this is an exciting opportunity for an experienced industry professional with strong core technical skills and product knowledge to join and add value to a dedicated and friendly team. The role is based in NY, with primary coverage in the Americas. Travel within the primary region of coverage may be required.


About us

We're a high-growth Fintech SAAS early stage company that uses big data analytics and cutting edge technology to revolutionise the way companies protect themselves from criminals, terrorists and money launderers.

We’re a small, but rapidly growing team that’s passionate about using technology to reduce financial crime. We’ve spent over three years shaping our products and sales are now really starting to take off – we’re already helping a large numbers of businesses process billions of pounds and reduce risk, and we’re now looking to build our foundation team to take us to the next level

Key Responsibilities
  • Work alongside our experienced AML sales Consultants, to attend meetings with potential key Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
  • Provide technical solutions in a professional manner and to agreed timeframes
  • Create and confidently deliver presentations internally and externally
  • Deliver training on solutions and provide product support to channel partners and internal stakeholders
  • Prepare and present product demonstrations.
  • Create internal design configuration documentation
  • Identify, evaluate, and recommend proof of concept opportunities
  • Work with Product Management to feedback on issues with current products and provide input around new products
  • Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
  • Understand business drivers and risks involved to the customer and ComplyAdvantage
  • Sell technical solutions to the customer with professionalism and enthusiasm
  • Provide accurate and timely management information, to include - activity reports, KPI’s
  • Structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to clients of using ComplyAdvantage’s proposition
  • Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences
  • 3+ years of industry experience, including one or more years in sales engineering or consulting
  • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
  • Attention to detail, plus analytical and problem-solving capabilities
  • Experience with dealing with client IT teams as well as systems integrations
  • Passionate self-starter that is self-directed and able to execute independently
  • Technical understanding of API functionalities


  • Full time role based in our New York office, but with flexibility to work remotely on occasion
  • Competitive salary based on experience
  • Generous commissions and bonuses
  • Share option scheme
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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavaLanguages
      • JavascriptLanguages
      • KotlinLanguages
      • PHPLanguages
      • PythonLanguages
      • SqlLanguages
      • ReactLibraries
      • Twitter BootstrapLibraries
      • AngularJSFrameworks
      • DjangoFrameworks
      • FlaskFrameworks
      • HadoopFrameworks
      • JSFFrameworks
      • LaravelFrameworks
      • Node.jsFrameworks
      • TensorFlowFrameworks
      • CassandraDatabases
      • MongoDBDatabases
      • MySQLDatabases
      • PostgreSQLDatabases
      • RedisDatabases
      • Google AnalyticsAnalytics
      • AxureDesign
      • InVisionDesign
      • SketchDesign
      • ConfluenceManagement
      • JIRAManagement
      • TrelloManagement
      • ProdPadManagement
      • WordpressCMS
      • SalesforceCRM
      • PardotEmail
      • PardotLead Gen


    We're centrally located in Midtown Manhattan. Almost every coffee brand, salad bar, and new lunch concept is only a few blocks away!

    An Insider's view of ComplyAdvantage

    What are some social events your company does?

    We have PPC (events coordinated by party planning committee) nights where the team will go out for drinks. The events will range from birthdays, work anniversaries, personal events (if employee wants to share), new hires starting, or just to welcome employees that are visiting from our other global offices.

    Merve (pronounced Mervay) :)

    People Ops Manager

    How do you collaborate with other teams in the company?

    We're global so for us communication is key. In order to collaborate here you have to make sure ideas are always shared and make sure you're coordinating different timezones.


    Senior Customer Success Manager

    What makes someone successful on your team?

    If you're hungry, passionate and always trying to improve, you will be successful here.


    Head of Blockchain

    How do your team's ideas influence the company's direction?

    Our company is naturally porous - ideas flow up and across the business very easily, because our teams are so thirsty for an innovative product, process and marketing ideas.


    General Manager, Americas

    What is your vision for the company?

    The team is quite collaborative and are all focused on reaching a common goal. At any given point the team is collaborating on deals, removing barriers to sell/grow/solve, trading restaurant and TV show tips, and planning our outings. We are a start up so we are ambitious and work hard, but we also have fun and emphasize putting the team first.


    Marketing Manager, Americas

    What are ComplyAdvantage Perks + Benefits

    ComplyAdvantage Benefits Overview

    Our employees come first and we want to make sure they feel that. These are some of the ways we show how much we care: we pay 100% of medical benefits, we offer a generous PTO policy of 25 days (includes sick) + 11 paid federal holidays, we offer a flexible work environment with a remote work policy, a kitchen always stocked with snacks, fruits, Lacroix, beers, and cider, company paid social cohesion events, a 401K plan, as well as equity in the company!

    Volunteer in local community
    Everyone gets a paid work day to go out and volunteer with whichever organization they'd like to support!
    Eat lunch together
    Intracompany committees
    We have PPC (party planning committee) who manages events such as company outings and holiday parties!
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Dedicated Diversity/Inclusion Staff
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Wellness Programs
    Retirement & Stock Options Benefits
    Company Equity
    Performance Bonus
    Child Care & Parental Leave Benefits
    Flexible Work Schedule
    ComplyAdvantage provides a flexible work schedule.
    Remote Work Program
    Family Medical Leave
    Vacation & Time Off Benefits
    Generous PTO
    Every employee has 5 weeks PTO per year! We also allow for 5 days to roll over for the next year! Non-managers can accumulate up to 30 days per year & managers can accumulate up to 35 days per year!
    Paid Volunteer Time
    Our employees receive 8 hours per year of paid volunteer time.
    Paid Holidays
    Paid Sick Days
    Employees receive 40 hours per year of paid sick leave.
    Perks & Discounts
    Beer on Tap
    Casual Dress
    Commuter Benefits
    Company Outings
    Stocked Kitchen
    Some Meals Provided
    When we have new hires, anniversaries or birthdays, we will get something special for the team, whether it's a breakfast, lunch, cake, etc!
    Happy Hours
    Happy hours are hosted At team's discretion.
    Pet Friendly
    Professional Development Benefits
    Job Training & Conferences
    Diversity Program
    Lunch and learns
    ComplyAdvantage hosts lunch and learn meetings.
    Promote from within
    Continuing Education stipend
    We offer $2500 annually to take any courses, attend any conferences, that you believe will enhance your career.
    Time allotted for learning
    Every employee is allotted 3 paid days as well as $2500 per year to learn and develop!
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