Zipari
Brooklyn, NY

Project Manager

| Greater NYC Area
Zipari is a software technology company based in Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by our unique Consumer Experience technology. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and are committed to achieving company goals. Our team has foodies, talented musicians, artists, and a mix of other unique elements that make us one: The Zipari team!
We are seeking a Project Manager responsible for the successful execution of client engagements and other key activities. The Project Manager will provide overall leadership, planning and management for project delivery. This is a critical position that requires effective planning, teamwork and collaboration and superior managerial skills to develop and implement solutions that meet the needs of Zipari and our customers. It also requires exceptional personnel leadership and motivational skills.

What You'll Be Doing

  • Managing multiple client projects that involve one or more Zipari products.
  • Ensuring routine client requests are handled and problems are addressed.
  • Managing all client calls and being an advocate for your client, ensuring all team members are fully up to speed on product specifications, client needs, timelines, and responsibilities.
  • Partnering with Client Success Management and other various project teams to ensure products are delivered on time and to the agreed upon configurations of clients.
  • Creating weekly status reports and facilitating review meetings with clients.
  • Providing strategic support to teams and key stakeholders with leadership, operational planning and execution, change management, program design and implementation oversight.
  • Engaging cross-functional technical leads and program/project managers to build a collaborative, scaled approach to developing and maintaining sustainable business process configurations.
  • Managing expectations of both internal and external stakeholders by aligning communications and improving awareness on progress, issues, and risks.
  • Maintaining high quality assurance standards that support Zipari’s commitment to customer satisfaction and launching exceptional products.
  • Evaluating customer feedback and input to figure out the scope and focus areas of future projects.
  • Managing project estimation, analysis, requirements and design specifications to effectively define projects and necessary resources.
  • Concluding the priority and cost justification for suggested modifications or enhancements to existing projects.
  • Promoting teamwork and a collaborative work environment.
  • Coaching for performance; assisting with mentoring and career development for staff to help them achieve their performance goals.
  • Driving Zipari continuous improvement efforts.

Requirements

  • 7+ years of Program/Project Management experience
  • 5+ years interacting w/technical resources
  • 5+ years managing Agile projects
  • 3+ years of health insurance experience
  • Strong client facing consulting background
  • Ability to develop and maintain project plans, identify resource needs, and manage project schedule
  • Extensive experience defining and reporting on metrics to support organizational goals
  • Proven track record of planning and implementing an effective program management structure
  • Extensive experience implementing risk management protocols and ensuring the necessary “bottom up” and “top down” communications necessary to make them effective
  • Prior experience in matrix management and managing relationships between IT and the business
  • Collaborate effectively across teams to define strategy, goals and commitment to timelines and deliverables
  • Management experience, ability to guide and manage client delivery analysts and other junior resources to provide guidance and direction
  • Strong communication skills through written and verbal communication, with technical and non-technical audiences, including executives and customers
  • Ability to promote and foster teamwork and a collaborative work-environment
  • Strong problem-solving and problem identification skills to preempt obstacles and conflicts

Benefits

  • Competitive salary
  • Excellent health, dental and vision benefits
  • Generous vacation and leave policies
  • Flexible working hours
  • Support for remote work during COVID-19
  • Maternity and paternity leave
  • Advanced certification and training opportunities
  • Roundout - weekly get-togethers hosted by our Founder/CEO
  • Casual dress

Zipari is committed to a diverse workplace and equal opportunity. We understand that the products we build and the work that we do is better and greater when it is inclusive of varied experiences, skills, and perspectives. We encourage everyone whose experience is close to what we are looking for to apply and allow our team to get to know you.

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Where we are

Zipari is located in the historic Dumbo neighborhood. Outlined by the beautiful Brooklyn Bridge Park, enjoy lunch outside or under the Brooklyn bridge

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • LightningLanguages
    • AngularJSFrameworks
    • DjangoFrameworks
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • HarvestManagement
    • ForecastManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubSpotEmail
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What are Zipari Perks + Benefits

Zipari Benefits Overview

- Competitive salary
- Excellent health, dental and vision benefits
- Generous vacation and leave policies
- Flexible working hours
- Support for remote work during COVID-19
- Unlimited monthly MetroCard
- Maternity and paternity leave
- Advanced certification and training opportunities
- Roundout - weekly get-togethers hosted by our Founder/CEO
- Casual dress

Culture
Partners with Nonprofits
Zipari has partnered with Tech Kids Unlimited and the Red Hook Initiative.
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns

Zipari Careers In NYC
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IT Financial Analyst

Zipari
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Zipari is a software technology company based in Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by our unique Consumer Experience technology. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and are committed to achieving company goals. Our team has foodies, talented musicians, artists, and a mix of other unique elements that make us one: The Zipari team!

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Zipari is a technology start-up company based in DUMBO, Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by data analytics. We are looking for individuals who want to build a company, a culture and solve complex challenges. The Zipari team members have strong work ethics, believe in what Zipari is building, and are willing to play whatever role is necessary to achieve the company’s goals. Our team has movie geeks, foodies, talented musicians and a mix of random elements that make us one: The Zipari team!

Client Success Manager

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Managing an assigned portfolio of existing customers ensuring overall client success and satisfaction by building strong, long-lasting customer relationships. Operating as the lead point of contact for all matters specific to your accounts. Working to acquire additional revenue streams from assigned clients. Working with sales to negotiate/close contracts and SOWs. Ensuring timely and successful delivery of our products according to customer needs and objectives and communicating status of initiatives to internal and external stakeholders on a recurring basis. Developing trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors and oversee customer retention campaigns. Learning and recognizing triggers based on client behavior and engage clients to ensure complete satisfaction. Preparing and delivering account reports including SLA reports. Assisting with challenging client requests and issue escalations as needed.

Senior Account Executive

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Developing VP and C-level relationships with large regional and national health payer target customers and assigned accounts. Implementing a programmatic, consultative and/or strategic approach to ensure optimal solutions for the clients. Prospecting deeply into large matrixed payer organizations to determine business hierarchy and business ownership. Developing relationships with prospective clients and nurture those relationships for potential opportunities. Presenting to VP and C-level executives various Zipari solutions. Problem solving and solution selling to various business owners and into the C-suite. Creating proposals and managing the proposal process from creation to closing. Responding to and managing the RFP process. Representing Zipari at conferences and trade shows. Utilizing and documenting all activities in Salesforce. Ability to work independently and potentially remotely.

Senior Security Engineer

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Zipari is looking for a Security Engineer, responsible for understanding, identifying, automating, designing and building security components to address risks, gaps and threats in our environment. Your ability to solve complex problems and understand the “why” is more important than the tools you can use. An endless curiosity and an independent desire to find the right solution is critical. This role will be challenged with complex and simple problems to solve. You will leverage security skills, experience and communication abilities to meet security standards and expectations and develop solutions to security problems that strike the best balance between security, usability, and convenience.

Salesforce Release Manager

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Zipari is a software technology company based in Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by our unique Consumer Experience technology. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and

Project Manager

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1 week ago
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We are seeking a Project Manager responsible for the successful execution of client engagements and other key activities. The Project Manager will provide overall leadership, planning and management for project delivery. This is a critical position that requires effective planning, teamwork and collaboration and superior managerial skills to develop and implement solutions that meet the needs of Zipari and our customers. It also requires exceptional personnel leadership and motivational skills.

Salesforce Developer

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Director, CRM Technology

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1 week ago
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Providing direction and technical expertise in design and development of CRM applications using Salesforce and MS Dynamics. Presenting CRM solution options to Zipari clients and leadership. Maintaining knowledge of current and emerging technologies and products related to CRM technology. Estimating resource requirements and budgets for client implementations, coordination with product and client delivery teams on deliverables. Leading technical solutions that are aligned with the client and business objectives. Ensuring teams follow the standard operating procedures, project guidelines, policies and documentation requirements across project phases. Conducting/Participating on daily scrum meetings for product development and client implementations.

Director, IT Business Management

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Identifying and managing existing and emerging risks that stem from business activities and the job role Preparing progress, budget and other reports for upper management. Ensuring risks associated with business activities are effectively identified, measured, monitored, and controlled. Following written risk and compliance policies and procedures for business activities. Managing IT expenses and capital spend for the technology team in conjunction with the Finance group. Overseeing all IT asset and inventory management. Reviewing all relevant supplier invoices and managing discrepancies. Partnering with IT leaders on contract negotiation and contract management for both Clients and Vendors. Interfacing with key internal stakeholders to ensure that IT operations meets the quality requirements. Measuring, tracking and reporting on key metrics, KPI's.

VP, Client Programs

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Being accountable for overall delivery across multiple projects in an engagement. Establishing and nurturing client relationships at an executive level. Building relationships with the leadership teams to formulate program strategy that aligns with client business objectives. Ensuring engagement objectives are in continuous alignment with evolving business direction. Serving as the first point of contact to leadership for client concern. Resolving delivery issues; understanding and managing client expectations to result in an extraordinary client experience.

Director, Sales Operations

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Leading Zipari’s sales operations through the development of performance metrics and dashboards in Sales Process & Methodology, Sales Forecasting, and Sales Enablement. Serving as the key advisor to Sales Leadership in process control and improvement. Proactively monitoring, maintaining, and enhancing high levels of quality, accuracy, and consistency throughout the organization’s planning efforts. Identifying inefficiencies and developing solutions to drive process improvements to ensure all objectives are assigned properly and timely. 

Product Manager

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Zipari is a technology start-up company based in DUMBO, Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by data analytics. We are looking for individuals who want to build a company, a culture and solve complex challenges. The Zipari team members have strong work ethics, believe in what Zipari is building, and are willing to play whatever role is necessary to achieve the company’s goals. Our team has movie geeks, foodies, talented musicians and a mix of random elements that make us one: The Zipari team!

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Defining product strategy and the roadmap for Zipari’s CX Engine. Managing feature intake for product line. Leading integration for the CX Engine with the DX and ICX products, as well as with external vendors. Managing product development, product and UX teams to execute user stories. Managing product engineering team to ensure alignment with product, architecture reviews, development velocity and technology selection. Guiding the accelerated features strategy to continue improving our configuration and productization. Approving the Release/Manual QA Testing Plan (Core Use Cases and Functionality including alternate scenarios). Performing case studies focused on driving business results and leveraging those results in building product. Analyzing prospects for product fit as well as potential partners. Participating and helping facilitate strategic 3rd party product partnerships. Creating and defining the strategic resource investments that emerge from the individual products. Investments could include new features, paying off technical debt, etc.

Director, Business Development - Microsoft Solutions

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Zipari is a software technology company based in Brooklyn, NY. Our mission is to disrupt the insurance industry by introducing consumer-centric solutions powered by our unique Consumer Experience technology. We encourage all candidates to apply if shaping the future of a growing company, investing in our culture, and solving complex challenges interests you. The Zipari team members have strong work ethics, believe in what Zipari is building, and are committed to achieving company goals. Our team has foodies, talented musicians, artists, and a mix of other unique elements that make us one: The Zipari team!