About Ro

Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Visit Ro.co for more information.

Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020, and earned its Great Place to Work Certification in 2020.

As a Project Manager on the Operations team you will help create structure and organization for cross-functional initiatives. You will work closely with cross-functional teams at various levels, including, product development, supply chain, retail, marketing, growth, design, legal, and clinical.

Who are you? That's a great question. You love to juggle multiple moving parts. You are curious and love to problem-solve while keeping your eye on the big picture. You possess first class communication skills and understand when to lean in to get the job done. You have incredible attention to detail, along with the ability to be flexible, prioritize, and motivate others. You have the confidence to ‘jump right in’ and know how to handle ambiguity while moving projects forward at a fast pace. You aren’t afraid to use your voice and are able to communicate effectively and professionally with colleagues at all levels of the organization. 

What You'll Do:

• Build, maintain, and communicate project plans and track the deliverables, milestones, risks, and dependencies from the cross-functional team. Anticipate bottlenecks, explore contingencies and provide escalation management throughout the project (specifically for new Dermatology product launches and retail partnership projects, among others)
• Work across operations, marketing, design, growth, product, medical, and legal teams to scope technical and content requirements for new products and deliver against project timelines
• Proactively identify challenges or roadblocks and work with team members/supervisor to resolve
• Provide routine and clear project updates both in written and verbal form
• Lead internal meetings (eg, discovery, kick-off, status meetings, etc.)
• Contact/maintain relationships with outside vendors and other external partners 
• Build and maintain knowledge of the Ro ecosystems (including brand, condition, and treatment familiarity as well as an overall understanding of business strategy)

What You'll Bring to the Team:

• 5 - 7 years of experience as a project manager, project coordinator, or product launch manager
• Experience leading and working with cross-functional teams, specifically operations and marketing
• An understanding of waterfall and agile project management
• Extreme attention to detail with a solutions-oriented mindset
• A multi-tasker who is able to prioritize tasks and remain productive while balancing multiple projects and stakeholders 
• Proficient with spreadsheet applications, timeline development, Gantt charts, and project management software
• Strong sense of professionalism and ability to create trust with internal and external partners. 
• Ability to influence 
• Ability to work cross-functionally in a fast-paced environment
• Top-of-the-line communication skills, connecting effectively over email, chat, phone, and in-person as appropriate with both internal and external stakeholders
• A strong desire to improve the state of healthcare and have a personal connection to the space
• Excellent problem-solving and interpersonal skills
• Curious mindset - you aren’t afraid to ask questions to get clarity on the task at hand and willing to persevere to resolve any ambiguity
• Bonus: experience in the dermatology field and/or new product development at a direct-to-consumer or consumer goods company as well as experience coordinating packaging production timelines

Benefits + Perks:

• Full medical, dental, and vision insurance
• Healthcare and Dependent Care FSA
• 401(k)
• Unlimited PTO
• Fitness reimbursement
• Paid maternity/parental leave

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

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