Rewards Program Manager

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Brex is revolutionizing financial services for businesses, starting with corporate cards for startups. We are building the product from first principles, enabling us to have unparalleled features and a seamless, modern experience for our customers. With backing from top venture firms and industry veterans such as Peter Thiel and Max Levchin, Brex is one of the fastest-growing startups to date, and we’re looking for someone to help scale the company with incredible people across the board.

Based in San Francisco, our team is committed to creating a driven and diverse company with ambitious people from wide-ranging backgrounds. We are looking for people with a strong sense for exceptional products, a keen eye to detail, and comfort learning new technologies. Most importantly, we’re looking for people who are enthusiastic about working with a variety of backgrounds, roles, and needs.

The Role:

As the Brex Rewards Program Manager, you will be responsible for growth and optimization of our Brex Rewards program, including operational excellence in the user experience, deepening customer relationships, and for the overall program P&L. You will also ensure all cross-functional partners are engaged and working towards the unified objective of making Brex better. This is a deeply cross-functional role with key partners in Product, Marketing, Finance, and Business Development, among other teams.

Responsibilities:

  • Cross-functional management of stakeholders to establish overall program strategy and long-term objectives for Brex Exclusive and Brex Rewards
  • Drive program reviews to ensure operational health and to evaluate financial net impact
  • Lead optimization initiatives around program qualification across all Brex products (Card, Capital, Cash), rewards multipliers, combined unit economics, and other key program modifications
  • Lead operational execution of rewards, as required
  • Deep collaboration with Product on roadmap and engagement metrics, Marketing on lifecycle marketing, Business Development on rewards partnerships, and Finance on P&L assessment

What We Value:

  • 5+ years experience in loyalty programs and 1-2 years of management consulting or investment banking with an eye toward financials, analytics, and operations
  • Prior history of deal work with 3rd party strategic partners and vendors
  • Deep understanding of corporate payments and financial services
  • Proven cross-functional and interpersonal skills with a bias toward action and delivering results
  • Bachelor's degree required (MBA preferred)
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