Senior Implementation Project Manager

| Greater NYC Area
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About Us:

DailyPay is one of the fastest growing NYC based tech companies that is on a unique mission to empower America’s workforce to take control of their financial lives by disrupting archaic payroll processes and their consequences. Through rich and seamless partnerships with our clients, we have become the pioneers in providing employees real-time access to earned income daily - across all industries - so employees can pay bills on time and avoid late fees, overdraft fees, and payday loans.

Our mission is made possible by DailyPay’s most important asset, our people. We come together through collaboration and ambition in a team-driven culture. As a result of the success we’ve seen, we are going through huge growth and are constantly looking for exceptional talent to join us. You will learn, grow, and take things on and make them your own. We can’t wait for you to join us in our journey - apply now!

The Role: 

DailyPay is looking for an impeccably organized, detail-oriented Project Manager to join our growing Implementations Team. As a project manager you will work closely with cross functional teams to drive project progress from pre-sale to launch. You will be responsible for managing resources, anticipating and mitigating risks, communicating across teams, and leading project roll-outs. You must have experience simultaneously managing multiple implementations, meeting project deadlines, juggling competing priorities, and providing best-in-class customer service.

How You Will Make an Impact:
  • Act as the lead point-of-contact to internal and external stakeholders during implementation.
  • Work closely with the core project teams comprising Customer Success Managers (responsible for the business relationship) and Technical Consultants (responsible for product configuration and systems integration) as well as extended teams within the DailyPay organization to ensure timely, quality and smooth onboarding experience for Customers. 
  • Act as a project champion, ensuring that all stakeholders (internal and external) are on task to complete projects within the agreed upon time schedule.
  • Develop and maintain project plans to identify tasks, assign resources, and track deliverables.
  • Anticipate risks and roadblocks. Collaborate with internal teams to problem-solve and execute mitigation strategies.  Key point of contact to facilitate escalations as necessary to facilitate and negotiate resolutions and ensure project stays on schedule.
  • Full ownership of quality project artefacts and documentation throughout the lifecycle of the project.  Provide detailed agendas, meeting notes, follow-ups and weekly status updates to keep teams aligned on project progress.
  • Schedule and run working group meetings, status meetings and steering committee meetings. 
  • Identify opportunities to enhance communication and fine-tune education to maximize efficiency across teams.
  • Analyze, collaborate  and refine the implementation process. Record and share new processes with coworkers to expedite learning among the team.
  • Prepare and collaborate on SOW creation, and shepherd to successful execution.
  • Maintain and consistently update data in company CRM.
  • Mentor and train new team members.
What You Bring to The Team:
  • Bachelor's degree from four-year college or university.
  • 5 - 10 + years of experience in Technical Project Management or Implementations.
  • PMP certification preferred, or seeking to obtain certification.
  • Excellent active listening, negotiation and presentation abilities.
  • Highly organized and able to manage multiple projects simultaneously, while maintaining a sharp attention to detail.
  • Excellent at maintaining up to date quality project documentation and deliverables throughout the project lifecycle. 
  • Experience working with demanding, high-stakes enterprise accounts, managing C-level stakeholders at the customer level, and supporting the day-to-day needs to manage these relationships.
  • A problem-solving attitude and strong interpersonal skills with an aptitude for building strong client relationships.
  • Strong verbal and written communication skills.
  • Be a DailyPay champion, with a passion for the organization’s mission and culture.  
  • Availability to travel as needed.
What We Offer:
  • Competitive compensation
  • Exceptional health, vision, and dental care
  • Light breakfast, snacks, and a daily stipend for lunch
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited books from Amazon
  • Unlimited PTO
  • 401K with company match

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay is an equal opportunity employer and is committed to a diverse and inclusive workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • tableauAnalytics
    • MetabaseAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • MoqupsDesign
    • ConfluenceManagement
    • TrelloManagement
    • HubSpotCMS
    • HubSpotCRM
    • MailChimpEmail
    • SendGridEmail
    • HubSpotEmail
    • HubSpotLead Gen

Location

We are in the heart of the financial district, with great spots to eat, grab a coffee or enjoy a happy hour. Currently working safely, mostly remote.

An Insider's view of DailyPay, Inc.

What’s the vibe like in the office?

If you like a collaborative vibe, DailyPay will be for you. Some of us put the noise cancelling headphones on and work while some of us pair up to work on a hard problem. The open office not only brings in light but also helps us work out tough problems together.

Jamie

Front End Engineering Manager

How has your career grown since starting at the company?

I started in a role that was the first of its kind here and truly had the opportunity to set the bar and create my own path. Now, I'm working with the Marketing Director to build out a brand new group within our department and focusing more on strategy while training new team members and setting them up for the same growth that I've experienced.

Nicole

Partnership Experience Coordinator

How do you empower your team to be more creative?

By emphasizing the need to use our entrepreneurial creativity to unleash the firm’s potential. In a nutshell, I have divided the objectives of the capital markets team (CMT) into two distinct categories. The spark of every new CMT Initiative is the creative entrepreneurship to address a challenge DP faces by using our Capital Markets toolbox.”

Ghani

Director of Capital Markets

How does the company support your career growth?

I started my career at DailyPay a little over a year ago as an Office Manager, and just one year later I was promoted to the Employee Experience and Culture Manager. I am very grateful to work for a company that gives me the tools I need to advance in my career and for leaders that are genuinely interested in my success.

Taylor Paone

Employee Experience and Culture Manager

What are DailyPay, Inc. Perks + Benefits

DailyPay, Inc. Benefits Overview

Our benefits plan includes several health, vision and dental plans. You get to choose the plan that works best for you. DailyPay covers 100% of the monthly premium for a number of these plans.

PTO is unlimited. Take the time that you need. All we ask is that you hit your work goals.

Speaking of unlimited, we offer unlimited books to help spur your growth.

On a more unique note, DailyPay offers free lunch every day.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Team workouts
Acme Co.'s team fitness initiatives include In-office fitness classes, Sponsored race teams.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
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