Senior Program Manager, Software

| Greater NYC Area
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Latch is looking for a Senior Program Manager, Software. You are an expert in the field of Software Program Management. You are a clear communicator and love working with all kinds of personalities. You have experience running large, cross-functional software development programs and managing deliverables through multiple project managers across functions, and you’re not afraid to roll up your sleeves to do the work. You’re comfortable working through ambiguity: you see those situations as opportunities to develop new standards and close process gaps.

In this role, you will be responsible for ensuring software and firmware programs are delivered on time and achieve their intended goals. You’ll partner with other members of the Program Team, as well as Product, Engineering, and Operations teams to ensure all stakeholders are aligned and informed throughout the life of a program. As a member of the Software Program Team, you’ll work to uphold and improve upon established software program and project management processes.

Smart access isn’t about locking doors, it’s about opening up new possibilities. Latch is the world’s first fully-integrated hardware and software system dedicated to bringing seamless access to every door in a modern building. We’re looking for the curious and the creative to join our team and help us continue to change the way we access our most valued spaces.


  • Drive programs from inception to launch
  • Work closely with Product and Engineering leads to ensure features are delivered in line with business expectations
  • Ensure program contributors and stakeholders at all levels are in the loop on program progress, status, and risks
  • Manage schedules and deliverables of broad, cross-functional program teams and track leads
  • Work with Senior Leadership to optimize the Software and Firmware roadmaps based on resourcing needs
  • Regularly review and recommend refinements to the software program and project management process


  • Bachelor's degree or higher
  • 5+ years of project or program management experience
  • Significant experience with various software development methodologies
  • People management experience a plus, but not required

Founded in 2014, Latch is a venture-backed startup building the world’s first complete smart access system. We now boast over 200 employees, all of whom are all passionate self starters with unique backgrounds and unexpected stories. We are located just a quick walk from Penn Station in New York City, and a ten minute walk from CalTrain in SOMA San Francisco.

We offer unlimited Paid Time Off, a competitive health package, and an office environment where employees are surrounded by creative, empowered, and dynamic peers. There is no better time to join us. As we grow as a company, we are excited to see our employees grow with us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • HTMLLanguages
    • ReactLibraries
    • AngularLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SlackManagement
    • NetsuiteCRM
    • MarketoLead Gen


We are located just a quick walk from both Hudson Yards and Penn Station in New York City.

What are Latch Perks + Benefits

Latch Benefits Overview

We are a team of just over 200 employees, all of whom are passionate self starters with unique backgrounds and unexpected stories. We offer unlimited time off, a competitive health package, and the opportunity to work in a creative, dynamic, and fast-paced office environment.

Volunteer in local community
Latch participates in local volunteer activities to connect with our community. Past events have included urban farming, canning and composting and holiday sock drives.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Latch employees can contribute up to $2500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Latch also provides 16 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Latch employees receive unlimited flex PTO and sick days.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Latch hosts company outings Semi-annually.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Latch offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Lunch and learns
Latch hosts lunch and learn meetings once per quarter.
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