About Us:

At DailyPay, we are helping to reinvent the employee experience, starting with its most basic component — pay. We do this by disrupting archaic and transactional payroll processes and creating innovative ways for employees to access and save their earned income, before payday. Through engaging and enriching relationships with our partners, we have become the leader in providing employees on-demand access to their earned income — across all industries — allowing them to exert greater control over their pay and to improve their financial health. 

Our mission is made possible by DailyPay’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At DailyPay, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative pay experience and to empower America’s workforce with the ability to truly harness the power of their pay and take control of their financial lives.

The Role: 

DailyPay is seeking a forward-thinking, organized, and enthusiastic Strategic Implementation Manager to join our rapidly growing company in NYC. This individual will be a pivotal member of our Strategic Accounts Implementation team, leading the deployment of our SAAS solution for our largest accounts. This person will lead the technical integration between third party vendors and DailyPay. The Strategic Implementation Manager will be responsible for managing the entire implementations lifecycle, from pre-sales to go-live. Success in this role will rely on a combination of strong discovery skills, technical proficiency, confidence, working with clients and C Suite stakeholders, and the ability to manage the details while seeing the bigger picture.

How You Will Make an Impact:

• Act as the lead point of contact during the implementation cycle
• Lead the technical aspects of the DailyPay integration for Large Enterprise and Strategic customers
• Perform comprehensive discovery and build robust documentation of the implementation requirements
• Coordinate internal and external resources to ensure a timely and successful launch
• Perform technical research to provide unique solutions for complex customer integrations
• Become a specialist in our product, configuration, and internal processes
• Identify, manage, and mitigate project risks
• Work hand in hand with the sales team to assist with pre-sales and scoping discussions
• Suggest new product features and functionality based on implementation experience and feedback from DailyPay customers
• Work closely with the operations and support teams to discuss implementation details and nuances during the post launch handoff
• Record and share new processes with coworkers to expedite learning among the team
• Help to mentor and train new team members

What You Bring to The Team:

• Bachelor’s degree in Business, Engineering, or equivalent work experience 
• 10+ years of experience in Implementation of SAAS solutions
• Experience working with demanding, high-stakes large enterprise and strategic accounts, managing operational and C-level stakeholders, and supporting day-to-day needs to manage these relationships
• Detail-oriented with the ability to set priorities and be flexible in a changing environment
• Excellent written communication and presentation skills
• Experience leading data validation, unit testing, and UAT 
• Experience with sFTP automation and API builds (reviewing logs, troubleshooting, etc.)
• Working proficiency in Microsoft Excel and Google Suite
• Experience in early stage products, markets, and companies preferred
• Occasional need to work outside of normal business hours as required to support customers may be required

Bonus Points for: 

• Experience with Dell Boomi or similar products
• Experience with HCM, Payroll and Time Management Systems

No sponsorship is available for this position.

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay requires all colleagues in in-office positions be vaccinated against the Covid-19 virus unless there is a documented and approved medical or religious accommodation. As a condition of employment, prior to your start date, you will be required to complete an attestation of vaccination.

DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working. 

We welcome people of all backgrounds to join us on our mission*. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [email protected]. All requests for accommodation will be addressed as confidentially as practicable.

 *DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.