Technical Program Manager, Platforms 

The Role

Cedar is a patient payment and engagement platform that elevates the total patient experience beyond clinical care. The platform uses data science and technology to deliver modern intelligence to providers and simplify the healthcare experience for patients.

Cedar is seeking a Technical Program Manager to join our Platforms pillar. The Platform pillar is tasked with building, delivering, and maintaining the technology platforms that Cedar builds its business on.

The Technical Program Manager will ensure we deliver projects timely and on budget, with a consistent understanding of scope in a constantly evolving landscape of customer and business needs. You will be a critical part of keeping multiple teams moving quickly, aligning with other areas of the business, and ensuring that key resources are ready when needed.

You'll find success in this role if you are both discovery and execution oriented, with creative problem-solving instincts that are matched by strong attention to detail. This individual will be passionate about process improvement, delivery excellence, working smart (vs. hard), and cross-functional teamwork. Additionally, the ideal candidate will be comfortable working in fast-moving, high-ambiguity environments.

Responsibilities

• Leading all aspects of projects that span technical and nontechnical complexity; tracking and projecting key outcomes
• Maintain a tactical and strategic view of commitments and pipelines, to ensure that projects remain on time and within budget.
• Develop and maintain detailed performance tracking mechanisms by objectives and key results, and processes for gathering timely information on these objectives in a low-impact way
• Drive alignment on priorities and requirements across Engineering for complex, strategic programs
• In partnership with CISO and Chief of Staff, support timely completion of Cedar’s compliance program by managing evidence workflow and day-to-day assessor relationship.
• Help teams evangelize the value of investing in our engineering infrastructure to cross-functional partners through clear communication and messaging

Skills & Experience

• 4+ years of project management experience in the technology space, ideally working with production engineering and/or security teams
• Deep familiarity with cloud-based infrastructure and SaaS products
• Experience balancing a need for repeatable process and creative flexibility
• Proven success leading technical team & projects cross-functionally
• Strategic and analytical problem solver who can analyze technical data to make appropriate process/business decisions & recommendations to craft project strategy
• Proven operational skills that come from getting experienced in multiple subject areas quickly - mixing technical understanding alongside business operations and analysis
• Superb communication skills, problem-solving ability, and detail oriented
• Positivity and a committed team player
• Self-motivated, able to work autonomously

What do we offer to the ideal candidate?

• An opportunity to work on a platform that is scaling very rapidly, engaging with millions of patients per year, and growing at a rate of 360% YoY as of January 2021!
• A chance to join a high-growth company at an early stage
• The ability to impact the growth of our company, we value all comments and suggestions
• Transparency across teams and interaction with multiple departments
• Competitive pay, employer-paid healthcare, stock options

About Us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a personal experience with our antiquated medical billing system inspired them to improve the healthcare financial experience. Tackling that problem quickly entrenched Cedar as one of today’s leading healthtech companies, leading to remarkable growth. Over the past several years, we raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.

Today, Cedar engages with around 12 million consumers annually—more than 300,000 patients each day—and partners with more than 50 leading healthcare providers, including Yale New Haven Health (YNHHS), Summit Health, Novant Health, Allina Health, Providence, ChristianaCare, Blue Cross Blue Shield of Arizona, CommonSpirit Health and Blue Cross Blue Shield of Massachusetts.

Cedar has offices in New York, San Francisco, and Salt Lake City. Cedar is committed to a flexible work environment, so this as well as many of our roles are remote-friendly.

Applicants must be currently authorized to work in the United States on a full-time basis.

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