Technical Program Manager

| New York

On a day-to-day basis, TPMs engage with every one of our teams to help standardize on processes, run backlog grooming sessions, sprint planning sessions, daily standups, and sprint retrospectives. Through process, the TPMs aim to bubble up information in a timely manner for all on-going projects and initiatives and provide it to senior management to streamline any type of relevant decisions, such as hiring plans, priority shifts, and reorganizations. They are a driving force of organization, transparency, and efficiency throughout the organization. This role reports to the Team Lead in New York.

RESPONSIBILITIES:

  • Provide hands-on program management for cross-functional infrastructure and software engineering teams covering a range of areas, throughout all project lifecycle phases
  • Ensure that clear, accurate, relevant information on major efforts is available to management on-demand
  • Communicate status and big picture implications stakeholders across the organization
  • Develop and manage end-to-end project plans and ensure timely delivery
  • Foster open communication among all project stakeholders and team members
  • Perform risk management and change management for projects
  • Provide day-to-day coordination and quality assurance for projects and tasks
  • Lead project team meetings and facilitate tracking and completion of critical action items
  • Engage with both external and internal stakeholders to ensure proper project definition, kick-off, and monitoring
  • Understand company or business unit strategy, goals, and objectives, and to use them as guiding principles when influencing a project
  • Drive constant internal process improvements across multiple teams and functions
  • Help teams understand cross-team dependencies in order to better align efforts with the goals of the organization at large
  • Establish excellent working relationships with all partners throughout the organization, with an emphasis on being able to unblock team members when they are stuck

QUALIFICATIONS:

  • 4+ years experience in Program Management and/or Project Management.
  • Able to work independently with minimal supervision
  • Strong communication, coordination, and organizational skills
  • An innate desire to bring definition and organization to any situation encountered
  • Proven ability to work directly with highly technical engineering teams and management
  • Familiarity with agile development frameworks and philosophy
  • Solid understanding of relevant technologies; an ability to explain the architectures of main systems in previous roles
  • Comfortable engaging with all levels of the organization in a professional manner
  • Excellent leadership skills and a strong ability to build working relationships throughout the organization
  • JIRA expertise is a big plus

ABOUT SQUARESPACE

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 570 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

PERKS 
  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.
8 Clarkson Street, New York, NY 10014

Insider's spotlight

What’s the vibe like in the office?

The entire Squarespace team, including our executive team, works in a beautifully designed open-plan office. The work-space layout and the flat culture Squarespace is known for, create a collaborative, friendly and fast-paced environment where new ideas and creativity are celebrated.

Otilia

Media Strategist

What does your typical day look like?

I start my day by moderating our social media channels (Twitter, Facebook, and Instagram mostly) and replying to any comments we can help with. Then it's checking in with the Community Team on ongoing/upcoming projects, followed by getting on the grind of creating/rehearsing content for our in-person workshops or online webinars. And meetings!

Jose

Community Manager

How has your career grown since starting at the company?

I've had the opportunity to work on three different teams in my time at Squarespace. Part of that is the nature of an evolving start up, but it’s also due to the flexibility and trust that the organization's leaders put in employees. If you're passionate about a particular project, you're able to spend time to make that initiative a reality.

Farah

Brand Manager

I work on the database team and our biggest challenge is scaling our architecture to handle query load with low latency. Collaboration with Engineering makes this happen. Each Engineering Team at Squarespace contributes in a unique way to make our platform as fast as possible for our customers.

Brian

Database Administrator

Perks of working here

401(K) Matching
401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental Benefits
Flex Work Hours
Game Room
Happy Hours
Health Benefits
Generous Parental Leave
Pet-Friendly Office
Stocked Kitchen
Tuition Reimbursement
Unlimited Vacation
Vision Benefits
Volunteering Opportunities
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