Develops and manages a system-wide provider onboarding program tailored to individual service lines. Partners with clinical and operational leaders to ensure onboarding requirements, including Joint Commission standards, are met. Analyzes turnover, engagement surveys, exit interviews, and provider feedback to identify improvement opportunities. Leads annual provider engagement surveys, develops action plans, and recommends retention initiatives to improve engagement and reduce turnover.
Job Summary:
Develops and implements a system‐wide provider onboarding program. Builds a framework for a provider department‐specific onboarding that creates consistency, yet caters to the nature of each service line. Partners with service line leadership to ensure providers have an optimal onboarding experience. Understands Joint Commission onboarding requirements to make certain requirements are met. Understands the perspective of department priorities to improve provider engagement and retention at Parkview. Works closely at the co‐worker level to identify cultural strengths and opportunities. Analyzes data such as turnover, engagement survey information, exit interview data, and other sources where provider feedback is obtained. Shares this data with providers as appropriate and solicits feedback. Conducts annual provider engagement survey in partnership with selected vendor and meets with operational and physician leadership in each service line and institute to create and monitor action plans to improve engagement. Recommends retention initiatives based on analysis of short term and long term data and system goals to decrease turnover and increase engagement.
Qualifications
Education:
Bachelor's Degree in Health Care, Business, or other related field required.
Experience:
Minimum of 3 years Human Resource Generalist or physician practice leadership experience required, 5 years preferred. Experience with Window applications including Word, Excel, and PowerPoint experience required.
Other Qualifications:
Excellent interpersonal skills. Ability to deal tactfully with providers, outside contacts and practice and service line leadership. Good organizational skills with attention to details. Demonstrates a high level of proficiency in oral and written communication. Ability to establish and maintain effective working relationships with providers and leaders. Ability to generate reports and presentations. Demonstrates behaviors and actions that support Parkview’s standards. Self‐directed and self‐motivated.
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