Technical QA Analyst

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.  

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Technical Quality Assurance Analyst for our Quality & Service team.

This role is remote with potential travel to our main office in Lake Success, NY and/or the FreedomCare hub closest to you.

Department & Position Overview 

The Technical QA Analyst plays a key role in delivering high-quality digital experiences by ensuring the reliability, functionality and usability of FreedomCare’s mobile and web applications.  This individual partners closely with Product, Engineering, and Design to identify defects early, validate system behavior, and support seamless releases that directly impact caregivers and members. 

This role is ideal for a detail-oriented tester who can operate independently, manage complex testing scenarios, and confidently collaborate across cross-functional teams in a fast-paced environment. 

Responsibilities

• Conduct manual functional, regression, and exploratory testing across iOS, Android and web applications
• Execute test cases based on product requirements, user stories, and acceptance criteria
•  Identify, document, and track defects clearly and accurately
• Validate fixes and ensure issues are fully resolved before release
• Partner closely with Product Managers, Engineers, and Designers to ensure requirements are testable and risks are identified early
• Participate in sprints, release planning and readiness reviews
• Test mobile-specific features such as notifications, device compatibility, and OS behavior
• Provide clear testing feedback that improves product quality and user experience 

 The Ideal Candidate – Qualifications

• Bachelor’s degree or equivalent practical experience preferred
• 3–5 years of experience in manual QA testing
• Hands-on experience testing mobile applications (iOS and/or Android)
• Experience working in Agile/Scrum environments
• Experience with test management tools such as TestRail or Qase.io
• Manual QA testing – Advanced
• Mobile application testing – Advanced
• Test case creation and execution – Advanced
• Defect tracking and documentation – Advanced
• Strong attention to detail and analytical skills
• Ability to work independently in a remote environment 

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

 At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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