Receptionist (Office Assistant)

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

We’re seeking a proactive and detail-oriented receptionist to help drive the success of our NYC corporate office. The Receptionist is the first point of contact for visitors and callers, responsible for creating a welcoming environment and providing administrative support to ensure efficient office operations. In this role, you’ll be the central force behind a welcoming workplace, ensuring day-to-day operations run smoothly.

RESPONSIBILITIES

· Manage the day-to-day operations of our 2 floor NYC office to ensure a clean, comfortable, and inviting workspace.

· Act as the first point of contact to observe and troubleshoot facilities-related issues

· Track and manage office-related budgets, orders, and inventory

· Greet and assist visitors in a professional and friendly manner.

· Answer, screen, and route incoming phone calls promptly and courteously.

· Maintain a clean and organized front desk and reception area.

· Manage incoming and outgoing mail, packages, and deliveries.

· Schedule and confirm appointments, meetings, and conference room bookings.

· Maintain visitor logs and issue security badges as required.

· Manage conference room bookings and general office scheduling

· Assist with administrative tasks such as filing, data entry, and document preparation.

· Assist with office engagement activities such as lunches, and special events

· Monitor and order office supplies to ensure adequate inventory.

· Coordinate with internal departments to support daily operations.

· Relocation support including sourcing and reserving housing (temporary and long term) for employees who relocate

· Book travel for larger meetings and events

· Maintain conference rooms and shared spaces such as supply closet and kitchens.

· Uphold confidentiality and comply with company policies and procedures.

· Assist with special projects and administrative tasks as neede

QUALIFICATIONS

· Detail-oriented, organized, and demonstrated ability to manage multiple priorities

· Proficiency in Microsoft Office, strong knowledge of Excel

· Proactive with a strong sense of urgency

· Experience in office management, employee experience, operations, or related roles

· A genuine passion for creating great workplace experiences

· Strong communication and interpersonal skills

· Available to work onsite from our NYC office

· Previous experience working with SAP Concur or other travel system

· Experience with corporate relocation preferred

· 0-3 years’ experience in an office support role

· Must be able to lift 25 pounds

· Must be able to lift and bend to restock pantries and supply room.

· Must be able to be on your feet throughout the day, walking around two floors to ensure the space is clean and tidy and comfortable.

· Bilingual in English and Spanish preferred

The houely compensation for this role ia $20-$24 per hour

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.