The Receptionist and Operations Coordinator manages front desk operations, supports office logistics, assists IT setups, and provides administrative support to ensure the smooth running of the office.
Purple is an internationally renowned Public Relations Agency providing services to leading global brands and the next generation of talent within fashion, music, beauty, lifestyle, and luxury goods — and a subsidiary of the Together Group.
We are looking for an enthusiastic and detail-oriented Receptionist and Operations Coordinator to support the smooth day-to-day running of our New York office. Reporting to the Managing Operations Director, this is a great entry point into agency logistics, offering exposure to a wide range of administrative facilities, and business support functions.
The ideal candidate is proactive, personable, and highly organized — someone who takes pride in creating a welcoming office environment to service both employees and clients and is eager to learn how a fast-paced PR agency operates behind the scenes.
Key Responsibilities
Front of House & Reception
- Serve as the first point of contact for the office — greeting visitors warmly and managing a high volume of calls, messenger pickups/drop-offs and queries efficiently.
- As the first person on site daily, always man the reception desk and coordinate adequate cover while supporting logistical tasks as required, away from the front desk.
- Ensure the office is kept tidy, presentable, and welcoming, with particular attention to the kitchen, reception area, and conference rooms.
- Liaise US Operations Director to maintain front-of-house security and ensure smooth visitor management.
Office Operations & Facilities
- Act as point person for office maintenance requests via the Building Manager.
- Manage stocktaking and ordering of office supplies including printer supplies, stationery and various office consumables for kitchen and bathroom.
- Ensure office equipment, hardware, and furniture is in good working order and flag issues as needed.
- Assist with mailing, shipping, supplies, equipment, and light errands as required.
- Support office projects as directed, including maintaining Face Sheets and RSVP inboxes for events.
- Monitor the company global calendar, the US Evens calendar and flag scheduling conflicts to the Operations Director.
IT & Technology Support
- Assist with IT and computer setup and offboarding for new hires and leavers, including issuing access passes and coordinating equipment.
- Work closely with internal and external IT support to ensure smooth functioning of office systems, AV, conference room tech, and networks.
- Support the Operations Manager in maintaining and distributing company platform access (travel tools, Uber for Business, security systems, etc.).
Administrative & Business Support
- Provide general administrative support to the Operations Director as required.
- Assist in maintaining and updating the office budget spreadsheet under the guidance of the Operations Director
- Help maintain organized records including vendor contacts, office subscriptions, and operational and process documents.
- Support contract filing and maintenance, ensuring documents are up to date and accessible.
- Respond to ad hoc requests from internal teams regarding office logistics and operational needs.
Agency Platforms & Database
- Support the upkeep and accuracy of the agency’s global database under the direction of the Operations Director.
- Assist with platform administration for the agency’s influencer and media tools, attending training sessions to stay current on features.
- Help communicate platform updates and changes to relevant internal teams.
Culture & Internal Communications
- Help plan and coordinate internal events and team-building activities, including Purple Summer and Holiday activations.
- Assist with content gathering for the Together Group and Purple internal newsletters.
- Contribute to a positive and collaborative office culture.
- Communicate with internal departments on stock and sample management across showroom and storage areas.
- Support the intern program alongside the HR and People team.
Skills, Knowledge & Expertise
- 1–2 years of experience in an office coordination, administrative, or reception role via internships or actual job experience with an agency, or luxury brand.
- Bachelor’s degree or equivalent; a field such as Business, Communications, or Marketing is preferred but not required.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Comfortable learning new tools and platforms quickly.
- Excellent written and verbal communication skills.
- Highly organized with great attention to detail — nothing slips through the cracks.
- A natural people-person with strong emotional intelligence and a positive, can-do attitude.
- Adaptable and calm under pressure; able to juggle multiple tasks without losing focus.
- Trustworthy and discreet when handling sensitive or confidential information.
- Enthusiastic about building a career in operations within a creative industry.
- A self-starter who takes initiative and doesn’t wait to be told what needs doing.
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