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Provide front-desk clerical support: sign in clients, verify financial and insurance information, enter applications into My Avatar, manage phones/faxes, schedule reminders, process payments, assist with prior authorizations, file results, close/reconcile desk, and support office projects and other sites as needed.
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Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration, and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.
Edelman New York, one of the firm’s main co-headquarter offices, is home to both our Global staff and members of our C-Suite leadership team. We’re seeking a polished, proactive, and personable Receptionist to serve as the face of our office, providing a warm and professional welcome to all guests and ensuring a seamless front desk experience.
This position is fully onsite at our New York office to support front-desk operations and in-office needs
Schedule: Monday–Friday, 8:30 a.m. – 4:30 p.m.
Key Responsibilities:
- Greet and welcome all visitors and clients with professionalism and hospitality
- Notify staff promptly of their visitors’ arrival and ensure guests are comfortable (take coats, offer refreshments, etc.)
- Manage inbound calls through email and transfer details to recipients via Microsoft Teams
- Central point of contact for 15th floor activity, Edelman NY and Global staff
- Liaise with building staff on maintenance needs and enter work orders as needed.
- Help monitor helpdesk tickets, ensuring they are assigned appropriately
- Provide light calendar scheduling support and assist with logistical meeting coordination as needed (entering guests into security, POC for caterers, enter tickets with the building for OT services, etc.)
- Maintain the reception area, pantry and common spaces to ensure they remain tidy and guest-ready
- Act as Floor Warden on the Emergency Preparedness Team for our 15th floor
- Provide ad hoc support to Workplace Experience and Administrative teams on office projects, events, etc. as needed
- Collaborate with Workplace Experience and Administrative teams to support daily office needs
Qualifications:
- Prior experience in an administrative, hospitality, or front desk role preferred
- Excellent communication, interpersonal, and organizational skills
- Proficiency in Microsoft Teams and Outlook
- Strong attention to detail, discretion, and professionalism
- Positive, team-oriented attitude and ability to manage multiple priorities in a dynamic environment
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An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.
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As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
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- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
