Market Research Recruiting Manager, Client Pod

The Recruiting Manager oversees a team responsible for recruiting participants for various research studies. This role involves leading the recruitment process, ensuring timely and successful study completion, maintaining high-quality participant engagement, and monitoring the department’s key performance indicators (KPIs). The ideal candidate will possess excellent leadership skills, a strong understanding of recruitment strategies, prior management experience, and the ability to thrive in a fast-paced research environment.

*Please note that this is NOT an HR position*.

Location: Remote

Job Type: Full-Time

Base salary: $45,000+ per year, based on experience

• Oversee the recruitment process for multiple studies simultaneously, ensuring timely and successful study completion.
• Manage and mentor a team of Research Participant Recruiters, providing guidance on recruitment strategies, best practices, and performance expectations.
• Monitor and approve payroll.
• Oversee the onboarding process for all new Recruiters.
• Assess the overall quality of the recruiting staff and provide ongoing staff development.
• Ensure the team is using effective sourcing methods to identify and engage with high quality participants. 
• Establish/monitor key performance indicators (KPIs) for recruiters and track their performance against set goals.
• Continuously evaluate and enhance recruitment processes, identify opportunities to improve efficiency, and enhance participant experience.
• Foster a positive team culture and encourage collaboration. 
• Work collaboratively with the PM team and Leadership to conduct performance reviews for recruitment staff.
• Provide coaching, retraining, or disciplinary action as needed. Identify team-specific training and development opportunities to elevate overall performance.
• Perform other duties as assigned.

• Multi-tasking
• Resolve conflict situations.
• Demonstrate leadership abilities.
• Ability to work independently as well as with a team.
• Superior communication & organizational skills
• Ability to prioritize
• Cheerful & energetic
• Proficient computer skills
• Dependable
• Problem solver

• High School Diploma or equivalent

• 3+ years of experience in recruitment or research, with a minimum of 1 year in management or supervisory role.

• Microsoft Office/Computer Literate
• Google Suite

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
• Remote work.

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays