Description and Requirements
Department: The Group Benefits organization is responsible for the strategic direction, growth, and management of MetLife's industry leading U.S. employee benefits business. Our sales force works directly with customers or through brokers, and other third parties to distribute our broad portfolio of products and services selling solutions to employers and other eligible groups helping to make MetLife the largest provider of group employee benefits in the United States.
The Regional Director (RD) will be responsible for sales management within an assigned region for MetLife's Group Benefits Sales organization. They will be responsible for a portfolio of products and to maintain a high level of product acumen as the portfolio evolves and grows. They must maintain a strong in-market presence and build a robust customer relationship with the broker/consult ant community. This local leader manages a sales team that distributes MetLife products directly to employers (2-5,000 lives) and/or through brokers and consultants. The overall objective of the RD is to build and lead a highly productive local sales team that increases both top and bottom-line growth of the business. This role handles a territory encompassing Washington DC.
Role and Responsibiliti es:
• Direct all sales and growth initiatives for MetLife within his/her region, working closely with the sales team and their brokers and customers along with internal partners.
• Develop business plan and local sales strategies based on broker specific market share insights Execution business plans through new business cadences.
• Recruit, develop and lead a diverse results-orient ed sales team, setting objectives for each individual and helping him/her to develop and execute on sales strategies to meet/exceed their goals.
• Identify, prioritize and help manage key relationships with targeted clients and brokers to create measurable business results.
• Oversee pipeline management within his/her sales team to deliver sales projections to senior leadership.
• Support and oversee negotiations with local product and underwriting partners to achieve sales growth while meeting persistency and margin expectations.
• Collaborate with other Regional Directors and partners (including but not limited to product, service and underwriting) to coordinate and support all applicable product, marketing, client service, etc. initiatives.
• Serve as an effective leader ensuring that goals are aligned with the rest of the organization, and ongoing training and development initiatives become a key focus for the sales team.
Key Relationships:
• Reports to: Regional Vice President
• Direct reports/team 8 Account Executives, 2 Representative s
• Key Stakeholders: RM Sales Organization/L eadership, Finance, HR, Account Executives, Service, Underwriting, and Operations
Candidate Q ualifications:
Essential Business Experience and Technical Skills:
• 10+ years of successful sales experience within the Group Insurance Industry.
• Strong understanding of the Washington DC Territory preferred.
• Proven success generating top and bottom-line growth.
• Demonstrated success in developing salespeople, fostering innovation and building a team.
• Proven ability to lead through change as a change champion.
• Strong background in sales management and or leadership within respected competitors in the insurance industry where he/she developed and executed a successful business strategy that led growth.
• Must have a player-coach profile with demonstrated excellence in managing and leading a successful sales group.
• Strong strategic thinking and general business acumen.
• An undergraduate degree is required.
• FINRA Series 6, and63 registrations along with appropriate state licenses including Life, Accident & Health along with Property & Casualty must be obtained (MetLife will support attainment of licenses)
• High standards of ethics, integrity, and trustworthines s.
• Articulate, excellent presentation and communication skills.
• Results oriented with the ability to overachieve business objectives and develop local strategies.
• Highly collaborative with partners with proven ability to influence change without a direct reporting relationship.
• Broad thinking business acumen, highly analytical, works well with data and information to draw appropriate conclusions and make strategic recommendation s.
• Strong management and human relations skills in a style that exhibits maturity, leadership, sensitivity, and teamwork.
• The ability to work effectively locally, as well as in a large company environment.
Leadership Competencies:
• Think Strategically - Set direction aligned to the company's strategy, applying external and global perspective to meet local and global needs.
• Create Partnerships - Authentically build trusted relationships and collaborates across global, diverse, and multi-function al teams to successfully drive business objectives.
• Seize Opportunity - Seek new opportunities and ways to create balanced business growth while improving operational capabilities.
• Grow Talent - Inclusively and pro-actively develop talent, empower individuals, and manages diverse teams to drive engagement and performance.
• Focus on Customers - Broker focused and Broker centricity, ensure focus on creating great customer and broker experiences.
• Drive Results - Set aggressive goals and is accountable for continuously driving improved performance, leading change, and ensuring high standards.
Benefits We Offer:
Our U.S. benefit programs are geared toward health and wellness, financial protection, and retirement savings. In addition to comprehensive health coverage including medical/prescr iption drug, dental, vision, and no-cost short- and long-term disability benefits also include:
• Retirement plan (cash balance pension) with a minimum monthly contribution regardless of an employee's pay and 401(k) with employer matching.
• Company-paid life insurance and legal services, and discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP) and digital mental health programs.
• Expert support for medical second opinions, cancer care navigation, diabetes and hypertension, weight loss/fitness, joint and spine health, caregiving, and more.
• Generous paid time off, including a floating cultural heritage day.
• Paid volunteer time off and charitable contribution match.
• Tuition assistance.
• Family benefits including paid parental leave, adoption and surrogacy assistance, child and eldercare support, college advising program.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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