Regional Field Operations Manager - Commercial Real Estate Term Lending - Vice President

Job Description
As a Regional Field Operations Manager within Commercial Term Lending, you will play a pivotal role in managing front office Client Specialists and promoting operational excellence.
You will oversee a team dedicated to providing financing solutions for Apartment, Industrial, Office, and Retail properties. Your leadership will ensure a seamless client experience and contribute to the long-term success of our business.
Job Responsibilities:

• Manage and develop a team of Client Specialists in the assigned region
• Oversee the loan process from initiation to completion, ensuring client satisfaction
• Utilize business reporting and statistical data for staff evaluation and coaching
• Develop and implement sales operations policies and procedures for efficiency
• Collaborate with cross-functional managers to enhance process quality
• Drive continuous improvement initiatives within the team
• Ensure compliance with industry regulatory requirements

Required Qualifications, Capabilities, and Skills:

• Seven plus years of experience in Commercial Real Estate or Mortgage Lending
• Strong communication, interpersonal, and supervisory skills
• Initiative and ownership of projects and processes
• Decision-making and problem-solving abilities
• Experience in developing operational policies
• Adaptability to a fast-paced business environment
• Willingness to travel for business purposes

Preferred Qualifications, Capabilities, and Skills:

• Bachelor's degree
• Advanced knowledge of Commercial Term Lending products and processes
• Familiarity with business reporting tools
• Ability to influence business process improvements

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.