Regional Vice President Operations

About Wonder

Everything’s on the menu at Wonder. Except compromise.  

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

About The Role:

The Regional Vice President will be responsible for overseeing the performance, growth, and operational excellence of a portfolio of 130+ restaurants. This senior leadership role will ensure alignment with company goals, drive profitability, and foster a strong people-first culture. The RVP will lead a team of Market Directors, who each lead a team of Regional Managers, and collaborate with cross-functional partners to implement initiatives that enhance guest satisfaction, employee engagement, and financial performance this position will be based in the DMV area.

Key Responsibilities:

Strategic Leadership: Provide visionary leadership to a portfolio of 130+ restaurants on the East Coast, ensuring each location operates efficiently, meets sales targets, and upholds company standards

Operational Excellence: Implement and oversee operational standards and procedures, ensuring consistency in service, food quality, and guest experience across all restaurants

Team Development: Lead, mentor, and develop Market Directors, Regional Managers, and General Managers to build high-performing teams and ensure leadership succession plans are in place

P&L Management: Drive financial performance by analyzing key metrics, managing budgets, and identifying opportunities for revenue growth and cost management

Compliance and Safety: Ensure all restaurants in the region comply with health, safety, and legal regulations, including food safety and employment laws

Guest Experience: Foster a guest-centric culture by ensuring exceptional service and resolving any escalated guest issues efficiently

Employee Engagement: Champion company culture and values, promoting a positive work environment, high levels of employee engagement, and retention

Growth Initiatives: Partner with the New Store Opening and Development teams on restaurant openings and market expansion opportunities within the region

Cross-functional Collaboration: Work closely with marketing, HR, finance, and supply chain teams to ensure alignment with company objectives and initiatives

Crisis Management: Act as a key decision-maker in response to crises or unexpected challenges impacting the region’s operations

The Experience You Have:

Experience: 10+ years of leadership experience in multi-unit restaurant management, with at least 5 years in a senior leadership role managing a portfolio of 200+ restaurants

Education: Bachelor’s degree in Business, Hospitality Management, or a related field; MBA preferred

Leadership Skills: Strong ability to inspire and lead large, diverse teams. Proven success in driving operational performance, employee development, and financial results.

Financial Acumen: Deep understanding of P&L management, budgeting, and financial analysis in a multi-unit setting

Communication: Excellent interpersonal and communication skills, with the ability to influence and collaborate at all levels

Problem Solving: Strong problem-solving and decision-making capabilities, especially under pressure

Flexibility: Ability to travel frequently across the East Coast to ensure hands-on leadership and support for the team

Requirements

Must be 21 years old and legally authorized to work in the US

Must be able to lift 50 pounds

Must be able to stand for a full shift while working

Must have open availability, including night and weekend availability

Must have the means of transportation and ability to travel to all restaurants that are assigned

Role Details

Compensation: $248,500

Reports to: SVP, Restaurant Operations

Multi-Locations: East Coast United States (DMV, PA, NJ, MA) Travel Required

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  

A Final Note

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.