The Relationship Manager for National Title Solutions manages client relationships in the title and escrow industry, focusing on business development and client satisfaction.
Job Summary & Responsibilities
SUMMARY: The Relationship Manager for National Title Solutions (NTS) is responsible for developing, growing, and managing a portfolio of commercial deposit and cash management relationships within the title, escrow, and settlement industry. This forward-facing sales role requires deep industry knowledge, strong business development acumen, and the ability to deliver exceptional client experiences in a complex, regulated environment. The RM will source new business nationally through proactive prospecting, strategic partnerships, and participation in industry conferences and events. The role partners closely with internal operations, treasury, compliance, and risk teams to ensure seamless client onboarding and ongoing relationship management.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Identify and cultivate new client relationships across the title, escrow, and settlement services sectors nationwide.
- Develop tailored deposit, treasury, and escrow management solutions to meet client needs.
- Build and maintain referral networks with software partners, underwriters, and title vendors.
- Represent NTS at industry events, conferences, and client meetings.
- Serve as primary contact for assigned clients, ensuring a high-touch, white-glove experience.
- Conduct regular portfolio reviews to assess profitability, growth opportunities, and client satisfaction.
- Partner with internal departments to ensure timely implementation, onboarding, and service delivery.
- Resolve client inquiries and escalate issues appropriately to maintain service excellence.
- Meet and exceed annual deposit growth and fee income goals.
- Maintain deep understanding of regulatory and compliance requirements within escrow and fiduciary account structures.
- Monitor account activity for performance, usage and adherence to operational policies.
- Ensure all relationships align with the bank's credit and risk appetite.
- Work closely with NTS Operations, Treasury Management, and Compliance teams to execute on client commitments.
- Mentor associate relationship managers as the business scales.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree from four-year college or university required
EXPERIENCE
- 4-6 Years in commercial banking, treasury management, or title/escrow industry sales preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Proven track record of meeting or exceeding production and relationship management goals.
- Excellent communication, presentation, and negotiation skills.
- Willingness to travel nationally to client sites and industry events (up to 50%)
- Relationship-driven with consultative sales approach
- Collaborative team player with cross functional alignment
- Customer-centric and solutions-oriented.
ADDITIONAL INFORMATION
- Candidates residing in locations within BankUnited's footprint may be given preference.
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Corporate Sales Engineer at CrowdStrike focuses on cybersecurity solutions, collaborating with sales teams and demonstrating security technologies to clients, particularly in SMB and MidMarket segments.
Top Skills:
AWSAzureBashGCPPowershellPython
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a VIP New Business Executive, you'll enhance the onboarding of high-value customers, develop acquisition events, manage business plans, and foster brand loyalty.
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Senior Business Partner manages Field Alliances operations, focusing on partner experience, data management, process improvements, and collaboration with cross-functional teams while driving continuous enhancements.
Top Skills:
ClariExcelPowerPointSalesforceTableau
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
