Release Manager - Technology

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Release Manager - Technology

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional, it CREATES exceptional.

The Release Manager Technology will drive Collaborate with different teams (eg., development, product owner, quality assurance), stakeholders and senior management to define release cycles, milestones, and their dependencies

The role serves as the focal point for matters of collaboration, and the principle point of coordination with adjacent teams. Highly influential, this position requires significant collaboration with other cross functional senior leadership across the Digital team, other Iron Mountain business units, and corporate support groups.

Key Responsibilities:

• Collaborate with different teams (eg., development, product owner, quality assurance), stakeholders and senior management to define release cycles, milestones, and their dependencies

• Track all features, updates, and releases across different versions of software applications and environments. Ensure versioning is consistent and organized across development, staging, and production environments

• Coordinate the deployment of software releases, patches, and updates to different environments (e.g., staging, testing, production). Ensure that deployments are carried out on time, without affecting service uptime, and in accordance with release plans

• Work closely with development and quality assurance teams to ensure that each release meets established quality standards. Proactively identify risks and work with stakeholders to mitigate any potential issues in the release process, including performance bottlenecks and system incompatibilities

• Define and establish a vetted rollout and rollback mechanisms to reduce impact to production systems

• Effectively communicate release schedules, progress, risks, and potential delays to stakeholders, including product owners, development teams, and senior management. Ensure all stakeholders are informed and aligned throughout the release cycle

• Coordinate post-release activities, including issue resolution, performance monitoring, and troubleshooting. Ensure that all deployed releases are actively monitored and that any issues are addressed promptly

• Ensure documentation for each release, including release notes, version histories, rollback plans, and change logs. Ensure clear tracking of all application versions and configurations throughout the deployment pipeline

• Identify opportunities to optimize and enhance the overall release pipeline and application version management. Implement best practices and industry standards to improve release pipelines

Qualifications:

• Proven experience as a Release Manager or in a similar role, with a strong focus on application version management and deployment coordination within software development, DevOps, or IT operations

• Strong knowledge of version control systems, application lifecycle management, CI/CD pipelines, and deployment tools. Familiarity with cloud environments (e.g., GCP, AWS, Azure) and containerization (e.g., Docker, Kubernetes) is a plus

• Excellent project management skills, with the ability to manage multiple releases, deadlines, and dependencies. Experience with project management tools such as Jira to track release tasks

• Strong analytical and problem-solving skills with the ability to identify risks and resolve issues quickly to keep releases on track

• Exceptional verbal and written communication skills. Ability to communicate complex technical concepts to both technical and non-technical stakeholders

• Familiarity with deployment coordination for multi-environment setups (e.g., staging, pre-production, production)

• Knowledge of Agile methodologies and frameworks

Education

• Bachelor's degree in a relevant field

• Proven experience (8+ years) in Technology, with at least 3 years in a leadership role overseeing strategy, operations, and transformation

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Category: Project/Program Management Group