Collects and resolves outstanding insurance receivables (unpaid, denied, underpaid claims), manages high claim volume, communicates with payers and patients, and supports revenue cycle/billing processes using EPIC/Resolute and office productivity tools.
Find your calling at Mercy!Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.Position Details:
Minimum Required Qualifications
Education: HS Degree or Equivalent
Other Skills and Knowledge:
Computer and keyboarding skills
Preferred Qualifications
Education: HS Degree or Equivalent
Experience:
Prior EPIC Resolute Hospital Billing or Ambulatory experience
Prior Revenue Cycle
Healthcare billing or insurance
Other Skills and Knowledge:
Basic Microsoft Excel and Word knowledge
Communication and customer service skills
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Mercy Mount Vernon, New York, USA Office
Mount Vernon, United States
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