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The Revenue Operations Manager will drive operational excellence, manage Salesforce, optimize lead-to-revenue processes, and provide insights for decision-making.
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
StubHub is seeking for an Revenue Operations Manager to join our Seller Experience and Marketplace Growth team. As a Revenue Operations Manager, you’ll play a critical role in driving operational excellence across StubHub’s commercial organization. You’ll serve as the connective tissue between Sales, Marketing, Finance, and Analytics—ensuring our teams have the tools, data, and processes they need to grow revenue efficiently. This role requires a deep understanding of Salesforce, strong analytical skills, and the ability to translate complex operational challenges into scalable solutions.
Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA
What You'll Do:
- Own Salesforce as the primary CRM and source of truth for revenue data—ensuring data integrity, accurate reporting, and intuitive user workflows.
- Partner cross-functionally to optimize the lead-to-revenue process, from pipeline management to forecasting and reporting.
- Build and maintain dashboards, metrics, and reporting frameworks that enable teams to make data-driven decisions.
- Collaborate with sales on quota setting, territory management, and revenue planning.
- Identify and execute process improvements to streamline sales operations and enhance productivity.
- Support executive-level reporting and performance reviews with actionable insights and data visualization.
What You've Done:
- Bachelor’s degree in business, Economics, Finance, or related field.
- 4–6 years of experience in Revenue Operations, Sales Operations, or Business Operations.
- Deep experience administering and optimizing Salesforce, including workflows, dashboards, and user management.
- Strong analytical and problem-solving skills; proficient with Excel/Google Sheets and data tools such as Looker, Tableau, or SQL.
- Excellent communication skills and ability to influence stakeholders across multiple teams.
- Self-starter with a passion for building scalable systems and improving efficiency.
What We Offer:
- Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
- Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
Salary Range
$150,000—$200,000 USD
About Us
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
For California Residents: California Job Applicant Privacy Notice found here
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
Top Skills
Excel
Google Sheets
Looker
Salesforce
SQL
Tableau
StubHub New York, New York, USA Office
New York, NY, United States
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