Revenue Operations Specialist

At Dscout, we’re bridging the gap between product team and users, one meaningful experience at a time. Our platform empowers the world’s leading companies to uncover critical insights into user needs and behaviors, driving the development of products and services that truly make a difference.

As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. Join our dynamic team and work with advanced AI and research tools to analyze data, recruit diverse participants, and deliver insights that shape product roadmaps and business strategies. As a fast-growing, Series C-funded company, we offer you the chance to make a real impact in the user experience field while advancing your career.

Ready to help create better products for millions? Your journey starts at Dscout.

We are looking for a Revenue Operations Specialist to join our operations team. Working with our Senior Salesforce Architect and reporting to the Senior Director of Revenue Operations, you’ll support internal dscout teams by continuously improving and expanding the configuration of Salesforce. From onboarding new team members, to managing support cases, to ensuring data quality, you’ll be the first line of Salesforce support for the company.

You’ll be a key player in helping a quickly growing company to automate and update their internal workflows and systems. You are an incredible communicator and a genuine, creative problem-solver. You are a processed-focused individual who is passionate about Salesforce.. If this sounds like you, apply today!

What you will do:

• Sales Operations and Analytics:




• Support sales meetings with pipeline and sales performance analysis pre-read prep
• Support the sales team with administrative tasks, including CRM management and data entry
• Build, maintain, and optimize Salesforce (SFDC) dashboards and reports to track key metrics and KPIs.
• Collaborate with sales and finance teams to streamline processes and ensure data accuracy.
• Support the distribution of commission plans and statements.
• Assist in documentation of processes.




• Salesforce Administration:




• Support our Senior Salesforce Admin with Salesforce responsibilities, including creating custom fields, objects, workflows, and validation rules as the junior member of a small Salesforce admin team.
• Provision and de-provision users, manage profiles, and maintain role hierarchies and permissions.
• Support employee onboarding and offboarding processes in Salesforce, ensuring proper access and system setup.
• Support the finance and sales team in conducting regular audits of Salesforce data to maintain data integrity and compliance.
• Provide Level One user support and training to ensure efficient use of Salesforce across the organization.

What you need to have:

• 1-2 years of experience in data analysis, revenue operations, or Salesforce administration.
• Salesforce Administrator Certification or Trailhead experience (preferred).
• Proficiency in Salesforce, with experience in creating custom objects, fields, reports, and dashboards.
• Strong analytical skills, with experience in data visualization and reporting tools (e.g., Tableau, Excel, or Metabase).
• Detail-oriented, highly organized, and capable of managing multiple priorities in a fast-paced environment.
• Familiarity with sales processes, commission plan structures, and sales technology tools is a plus.
• Strong communication skills to effectively convey technical information to non-technical stakeholders.

Of course, what is outlined above is an ideal set of expectations, but things may shift based on business needs, and other projects and tasks could be added at the discretion of your manager.

About Dscout

Dscout is a team of passionate research, sales, technical, marketing, design, success, and operations professionals. The power of research drives us—how in-context insights from real people can build more people-centric products and services. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company and look for team members who align with that belief. We are proud of what Dscout is today and excited to build our future with you.

It doesn't just stop there. When you join the dscout team, you will get:

* A strong and competitive compensation package with a built-in bonus and equity program.

* An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 16 company holidays, 12 weeks of paid parental leave, 401k match, and much more.

* An education stipend to support your growth & development and a remote work stipend.

* A company that is open and transparent with our team. You will know what is happening and why it matters.

Dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

If you need reasonable accommodations for any part of the employment process, please email us at [email protected] with the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. 

Dscout participates in the E-Verify program in certain locations, as required by law.

NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

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