The Sales Associate is responsible for providing excellent customer service, managing product displays, and handling sales transactions while promoting a pop culture-focused brand.
Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.
We’re on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
WHAT YOU'LL DO
- Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
- Cover the sales floor zone and ensure that assigned areas are up to visual standards
- Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
- Let your voice be heard! You'll communicate fashion trend information to management and respective HQ partners
- While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
- Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
- Smells like Team Spirit – you love communicating and working as a team to get the job done
- Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
- Previous experience working in a retail environment. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
- Superpowers in providing customer service and selling
- You'll have to be at least 18 years of age to join the fandom force
- Avenger-like collaboration and communication skills
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
Similar Jobs
Artificial Intelligence • Fintech • Software • Financial Services
Provide day-to-day administrative and CRM support to Sales: maintain Salesforce and client databases, manage calendars and meetings, prepare proposals and sales materials, nurture leads via phone/email, generate sales reports and forecasts, and collaborate cross-functionally to improve processes.
Top Skills:
DocusignMS OfficeOutlookSalesforce
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide styling and product advice to customers, drive sales through relationship-building and storytelling, maintain product knowledge and store operations (stockroom organization, POS), support omni-channel selling, and perform physical tasks like lifting and merchandising. Work a flexible schedule including nights, weekends, and holidays.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Lead sales floor performance and mentor peers while delivering exceptional brand storytelling and customer service. Drive personal and store sales, champion omnichannel and social/virtual selling, support live-stream and social content, perform opening/closing procedures, and contribute to an inclusive team culture. Assist with events, capture client feedback, and maintain product knowledge across categories.
Top Skills:
Live-Stream ShoppingOmnichannelSocial MediaSocial SellingVirtual Selling
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
