The Company:

At Intersection, we are at the forefront of the smart cities revolution. Our mission is to improve daily life in cities and public spaces, with products that bridge the digital and physical worlds by delivering connectivity, information and content to enrich our everyday journeys and elevate the urban experience.

We pair our human-centered methodology with cutting-edge technology to design, develop, deliver, and maintain unique products and experiences in public space that deliver value to advertisers, cities, and consumers. Whether partnering with urban transit systems to revolutionize commuting and travel, with cities to transform how they connect with residents and visitors, or private developers to create unforgettable experiences in neighborhoods and districts, our solutions are scalable platforms on which our clients can build the future. 

Intersection is backed by Alphabet through its urban technology company Sidewalk Labs. 

The Role:

As a Sales Coordinator on the Client Success Team in our New York City office, you will provide full support to your Sales Account Executives, and improve the sales cycles by aiding to activate new processes to ensure we live by “The Intersection Way” - maintaining a collaborative and consultative effort with our clients. This is a fast-paced, detail-oriented, and varied role that is perfect for someone looking to cut their teeth and build a career in the media/advertising world. You should have outstanding interpersonal and customer service skills, have a drive to learn and the ability to perform sales support responsibilities and thrive in a team environment.

What you will accomplish:

• Supporting your Account Executives/Account Managers by generating and processing contracts, proposals, and presentations that enable Intersection to scale rapidly
• Manage all inventory requests, inventory holds, market avails, media plans/proposals for your Account Executives/Account Managers book of business
• Generate targeting maps and visuals for RFP responses
• Handle invoicing requests/billing inquiries
• Own the pre-sale lifecycle of a contract: initial market research to contract creation and execution, to artwork/specification requests, track production process
• Research and document competitive requests
• Develop a reputation for being a solid resource and will develop the foundational knowledge of our business model and the various media products and assets
• Be a “go-to” person who gets stuff done accurately and on time, whether it’s printing materials, setting up meetings with our clients, or building sales decks from scratch
• Communicating over email and by phone with internal resources (charting, ad ops, inventory, & account teams) and our clients to ensure a smooth & positive customer service experience
• Help train and mentor new hires
• Build strong relationships with your manager and the Account Executives that you support

What we are looking for:

• A degree from an Accredited Institution
• Can multi-task with a number of different items
• Enjoys collaborating with people to get work done, but know when to take ownership of a task
• Demonstrates a high level of accountability for both your work and the work of your team
• Has very good attention to detail and can spot and fix errors
• Works fast but thoughtfully, and make suggestions for efficiencies along the way
• Has some work experience -- it could be an internship, a summer job, or on-campus employment (media/advertising and/or customer service experience is a huge plus!)
• Knowledge of Adobe and Microsoft Office Suite as you will be utilizing these tools for RFPs