Sales Development Representative

COMPANY OVERVIEW

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for 30 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field.

EAC CULTURE: https://www.eacpds.com/culture/

POSITION OVERVIEW - The position is a remote position. No relocation provided, must currently reside in the USA.

The Sales Development Representative (SDR) supports the Sales department through lead generation and pipeline development. This position qualifies inbound leads and proactively targets prospective accounts through phone, email, LinkedIn, and other digital outreach to generate qualified sales opportunities for the Sales Executive team.

The ideal candidate is assertive, motivated, self-disciplined, engaging, business savvy, curious, and result oriented. Success is measured through prospecting activity, qualified meetings and opportunities, pipeline contribution, and consistent execution of the sales development process.

Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.

Prospecting & Lead Generation

• Research target accounts, industries, and decision makers to identify potential opportunities.
• Conduct proactive outbound prospecting through phone, email, LinkedIn, and other digital channels.
• Utilize CRM and prospecting tools to develop and maintain targeted account and contact lists.
• Execute multi-touch outreach campaigns and follow up consistently with prospects.
• Monitor accounts and industries for business changes, expansion opportunities, and buying signals.

Lead Qualification & Opportunity Development

• Qualify inbound and outbound leads using established sales methodologies, including MEDDPICC.
• Promptly engage with marketing-generated leads in accordance with established Service Level Agreements (SLAs).
• Engage prospects to understand their business needs, challenges, and requirements.
• Establish rapport with decision makers and effectively communicate EAC’s value proposition.
• Overcome objections and identify opportunities that align with EAC’s products and services.
• Schedule qualified discovery meetings and transfer opportunities to the appropriate Sales Executive for further development and closure.

Sales Partnership & Product Knowledge

• Partner with Sales Executives and Sales Leaders to prioritize accounts and develop territory and account strategies.
• Build strong working relationships with the Sales team through communication, collaboration, and follow-up.
• Develop and maintain working knowledge of EAC’s products and services, including PTC CAD, PLM, Digital Thread, and related solutions.
• Stay informed on manufacturing, engineering, and technology trends that may create opportunities for EAC.

CRM & Performance

• Maintain accurate and timely CRM records, including accounts, contacts, activities, lead status, and opportunity information.
• Adhere to established lead management, qualification, follow-up, and sales processes.
• Achieve monthly and quarterly activity, pipeline, and KPI goals established by Sales Management.
• Continuously identify and contribute ideas to improve prospecting techniques and results.

Perform other duties as assigned to support company objectives and market initiatives.

An equivalent combination of education, training and experience will be considered.

Education & Experience

• 1–3 years of experience in sales, business development, inside sales, lead generation, marketing, or a related field preferred.
• College degree preferred; equivalent education, training, and experience will be considered.
• B2B sales or phone-based prospecting experience preferred.

Technical & Industry Knowledge

• Technical aptitude and ability to learn complex technology solutions.
• Knowledge of PTC Suite of Products preferred.
• Experience with CRM systems such as NetSuite, HubSpot, Salesforce, or similar platforms preferred.
• Familiarity with sales engagement tools, ZoomInfo, LinkedIn Sales Navigator, or similar platforms preferred.
• Manufacturing, engineering, or technology industry experience is a plus.

Communication & Professional Skills

• Strong verbal, written, interpersonal, and listening skills.
• Ability to communicate professionally, influence others, and overcome objections.
• Strong organizational, planning, time-management, and problem-solving skills.
• Comfortable initiating conversations with prospective customers and handling rejection.
• Self-starter who is accountable, coachable, resilient, and result oriented.
• Enthusiastic, curious, and committed to continuous learning and improvement.
• Ability to attend after-hours events and networking activities as business needs dictate.

COMPENSATION

• Base Annual Salary is $55,000 - 60,000 for this salaried, exempt Full-Time remote position
• Eligible for variable pay

BENEFITS

• Medical insurance
• Employer Paid Short Term Disability
• Flexible PTO (take as you need, no accrual)
• Vision insurance
• Dental Insurance
• 401(k) Plan with Employer match
• Basic Life, AD&D, and Disability Insurance
• Employee Assistance Program
• Paid Holidays

Work Environment

Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Ability to work in a remote environment or in-office.
• Exposed to moderate noise levels.

PHYSICAL ABILITIES

Physical abilities that are commonly associated with the performance of the functions of this job.  The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Light sedentary office work.
• Ability to stand for long periods of time
• Ability to travel minimally via ground or air transportation

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information.

EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.