Build sales pipeline and generate qualified opportunities through outbound prospecting and inbound lead qualification. Partner with Account Executives across Canada, gather customer intelligence, maintain prospect data in Salesforce, adapt sales strategies to customer needs, demonstrate Dynatrace products, and meet or exceed sales targets.
Your role at Dynatrace
Our Sales Development Representatives partner with our Account Executives across Canada to build and implement an effective sales pipeline strategy. You will be engaging with an Enterprise client base to drive the adoption of our market leading products and will need to be able to think strategically in order to adjust your approach depending on each customers unique needs.
Responsibilities:
- Drive new logo acquisitions and build sales pipeline and generate fully qualified sales opportunities through proactive outbound prospecting into target organisations.
- Be creative and strategic with your sales approach by using all tools available (Sales Nav, Outreach, Salesloft etc.)
- Building sales pipeline through qualifying inbound leads gained from events, downloads, trials and webinars.
- Gather sales intelligence around customers situation, needs, issues and decision process.
- Ensure quality data on prospects is updated and maintained within Salesforce.
- Become fully emersed with Dynatrace’s products and its value add to customers in order to leverage our position against competitors.
- Conduct product demonstrations for customers.
What we’re looking for:
- Prior experience of Sales Development within an Enterprise Software environment.
- Is able to think strategically and adapt sales approach to various prospects.
- A driven, ambitious individual who thrives on meeting and exceeding sales targets.
- Can build effective internal working relationships with stakeholders.
- Experience of Salesforce is desirable but not essential.
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
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- Key Industries: Artificial intelligence, Fintech
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- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
