Sales Director

Join our Team
Location: Toronto, Ontario.
At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.
About this opportunity:
The primary goal of the Sales director is to manage the Services business across a Tier 1 Canadian Operator, from securing new business to executing the signed contracts in line with customer expectation.
The sales director is responsible for developing the strategy, securing and growing the Network Services and Managed Services business within the Account. The role is responsible for ensuring the extension of current contracts as well as promoting new solutions from Ericsson Services portfolio to support the operator in growing their Wireless business. The sales director is the prime interface for the Operator for all contractual and sales topics. Internally, he/she is taking the role of the Account Commercial Responsible (ACR) and leading the Core 3 (ACR, CSR- Customer Solution Responsible, CFR - Customer Fulfillment Responsible) to achieve the account objectives/targets and ensure overall customer satisfaction.
What you will do:

• Generate profitability sales and develop long term business
• Follow financial status of different contracts and initiate improvement plans when necessary
• Identify new business opportunities and drive sales activities to create demand
• Develop account plans and strategies in alignment with customer needs and Ericsson's goals
• Build and maintain strong relationships with key decision makers and influencers at all levels within the customer organization
• Negotiate contracts and agreements with customers and partners
• Coordinate with internal stakeholders such as delivery, finance, legal, marketing, etc. to ensure smooth execution of projects
• Provide accurate sales forecasts and reports
• Monitor market trends, competitors' activities, and customer feedback
• Ensure compliance with Ericsson's policies and procedures

The skills you bring:

• Master's degree in Business Administration or Engineering or a related field required
• 5+ years of proven experience in relationship-driven sales within the ICT sector.
• Strong understanding of Ericsson portfolio (especially Services portfolio)
• Strong knowledge of Ericsson processes and tools
• Strong knowledge of Network rollout Services and Managed Services
• Knowledge of Telecom Canadian market challenges and opportunities
• The role requires a high level of problem-solving and critical thinking, along with the ability to effectively promote teamwork and collaboration.
• Financial acumen as well as Innovative and creative thinking
• Excellent presentation and communication skills
• Excellent social and interpersonal skills
• Responsive and result oriented and accountable
• Proactive leaders with strong communication, negotiation, problem-solving, and decision-making skills, capable of thriving in dynamic and challenging environments.
• Strong customer focus with ability to build solid business relationship.
• Solid understanding of the Canadian operator landscape
• Ability to communicate effectively at a strategic level
• Excellent Business Orientation: Business and financial awareness
• Strong communicator, able to motivate and engage organization

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || Toronto (Country/ City)
Job details: Account Manager
Primary Recruiter: Rutika Vyas
Hiring Manager: Raghbir Chaggar
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
• : $160,000 - $210,000CAD
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.