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Ridgeline

Sales Enablement Program Manager

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New York, NY, USA
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New York, NY, USA

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The Territory Account Manager manages client relationships in a defined territory, focusing on retention, operational success, and strategic growth through proactive client engagement and support.

Are you a creative, detail-oriented enablement leader with exceptional content design skills and a sharp eye for polish? Do you thrive at the intersection of content creation, organization, and governance—where clarity and consistency directly influence revenue outcomes? Are you excited to move with pace, partner cross-functionally, and build a trusted content ecosystem that empowers sellers every day? If so, we invite you to be a part of our innovative team.

The Sales Enablement Program Manager will own the strategy, design, and governance of Ridgeline’s sales enablement content ecosystem—ensuring the field has the right asset, at the right moment, with the right message. This role builds and maintains high-impact training resources and field-facing sales collateral that improve message consistency, sales effectiveness, and revenue performance. You will partner closely with Sales Leadership and Product Marketing to align materials across the entire sales cycle while using cutting-edge technologies—including AI tools like ChatGPT—to scale programs, streamline content operations, and improve field clarity.

At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.
If this excites you, we’d love to meet you.

You must be work authorized in the United States without the need for employer sponsorship.

The impact you will have:

  • Own the end-to-end lifecycle of sales enablement content including playbooks, job aids, knowledge checks, training modules, and structured learning resources
  • Develop and maintain field-facing sales assets such as sales decks, one-pagers, talk tracks, objection-handling guides, and competitive positioning materials
  • Partner with Sales Leadership to translate GTM priorities, segment strategies, and performance gaps into actionable enablement content
  • Collaborate with Product Marketing to ensure consistent messaging, positioning, and product updates are operationalized for the sales team
  • Establish content governance standards, version control, and clear distribution channels while leveraging AI to reduce duplication and improve field clarity
  • Organize and manage a centralized content repository with defined taxonomy and accessibility standards
  • Design knowledge checks, assessments, and reinforcement tools to validate learning and improve retention
  • Take ownership of measuring content effectiveness and continuously refine assets based on seller feedback, adoption signals, and performance trends
  • Communicate with transparency, share insights openly, and iterate quickly to continuously improve the enablement experience
  • Contribute to a collaborative environment rooted in learning, teaching, and shared success

What we look for:

  • 5+ years of experience in sales enablement, product marketing, instructional design, or related roles within a B2B SaaS organization
  • Proven experience developing high-quality sales enablement materials including playbooks, sales decks, messaging guides, and structured learning content
  • Strong ability to translate complex product capabilities and industry concepts into clear, compelling, field-ready materials
  • Experience partnering cross-functionally with Sales Leadership and Product Marketing to align messaging and enablement strategy
  • Demonstrated ability to manage content systems with strong governance, organization, and version control practices
  • Excellent written communication skills and attention to detail, with the ability to maintain consistency across assets used throughout the sales cycle
  • Growth mindset with the resilience to learn quickly, incorporate feedback, and balance multiple priorities with pace
  • Strong problem-solving skills with the ability to identify gaps and build scalable solutions
  • Ability to communicate effectively across technical and non-technical stakeholders
  • Enthusiasm for contributing to a collaborative, high-energy team environment

Bonus:

  • Experience in the investment management or SaaS space, particularly within complex, consultative enterprise sales environments
  • Background in instructional design or adult learning principles
  • Experience building structured sales playbooks tied to defined sales stages or methodologies
  • Familiarity with enablement platforms, LMS tools, AI tools, and content management systems
  • Experience measuring content effectiveness using sales performance data or field adoption metrics

About Ridgeline

Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.”

Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace.

Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.

Compensation and Benefits

The typical starting compensation range for new hires in this role is listed below.  In select locations (including, the San Francisco Bay Area, CA, and the New York City Metro Area), an alternate range may apply as specified below. 

The typical starting compensation range for this role is: $136,000 to $171,000 OTE 

The typical starting compensation range for this role in the select locations listed above is: $150,000 - $188,000 OTE

Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above.

As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product.

In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.

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