Sales Operations Analyst

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

This position will provide valuable support to the Sales Leadership  team with reporting, analytics, performance assessments, dashboards, commissions, as well as a multitude of other routine and ad hoc reports and projects. It will also act as a secondary resource to help interface with several assigned sales segments/product lines. This individual must work collaboratively with sales leadership, managers and sales reps. The position is expected to increase sales effectiveness, sales productivity and process compliance within those regions by means of consulting with the sales force and implementing best practice sales & operational processes. In addition to supporting the sales segment/product line sales force, the position will also include certain responsibilities for specific subject matter areas and related continuous improvement project responsibilities. For those responsibilities the position will directly interface with the Sales Ops management team.
 

Responsibilities:

• Prepare and reviews attainment trends for assigned global teams and reviews results with segment/regional sales management Assists Sales leadership team with Initiative, lead to revenue, KPI tracking and associated performance management
• Assumes joint responsibility with Sales Ops Business Partners / Sales Segment Management that process standards and SLAs are met
• Alerts reps of non-compliance to ensure accuracy and cleanliness
• Attends segment/regional sales management meetings on a regular basis to provide updates on relevant Sales Operations initiatives and developments
• Utilizes the centralized resources within Sales Operations to provide answers & solutions for the assigned sales segment/region
• Enables the sales force so that dashboards, reports, compensation mechanics and initiatives are fully understood
• Ensures availability of relevant bookings, pipeline and forecast reports and dashboards to sales
• Provision required reporting, analytics & business intelligence to support strategic & tactical initiatives
• Supports the effective use of Salesforce.com & Oracle BI systems to measure & improve sales force productivity/compliance
• Perform a variety of both standard and ad hoc reporting

Qualifications:

• 5+ years progressive Sales Operations experience in a large organization, including expertise in forecasting, planning, sales systems (Salesforce required), reporting, compensation, and quota management.
• Proficiency in data analysis and visualization tools (Google Suite/Data Studio, Tableau, BI/Data warehouses) with a proven ability to derive actionable insights.
• Demonstrated success in driving operational improvements through analytical problem-solving, project management, and a continuous improvement mindset.
• Highly motivated self-starter with exceptional analytical and communication skills, capable of managing multiple priorities in a fast-paced environment.   
• Proven ability to collaborate effectively cross-functionally, understand complex business problems, and proactively identify solutions.
• Strong attention to detail and commitment to delivering high-quality outputs, with demonstrated leadership potential.
• Bachelor's degree preferred; Master's in Finance or MBA is a plus.

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