Sales Operations Analyst

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. 

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. 

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT 

We are seeking a Sales Operations Analyst to join our Revenue Operations team. You will be the bridge between high-level sales strategy and technical execution. Acting as the technical right hand to our sales leadership, you will engineer the next generation of our GTM stack. In this role, you won't just monitor processes, you will help build them. You’ll leverage AI agents, automation, and our existing tech stack to drive scalability, eliminate manual toil for our reps, and deliver predictive insights. The ideal candidate is a curious and a builder at heart: someone who has the business acumen to understand a sales bottleneck and the technical chops to engineer an automated solution.

WHAT YOU’LL DO

• Act as a Business Partner to sales leadership on all things related to their business.
• Design, deploy, and maintain AI agents to assist the sales process (e.g., automated
  account research, AI-generated expansion prompts, and meeting intelligence
  summaries).
• Act as the technical consultant to sales leadership, translating business requirements
  into scalable code, automations, or data models.
• Drive territory and book-of-business assignments using data-driven modeling to ensure
  optimal account distribution.
• Own the forecasting process, leveraging Clari and predictive AI to improve accuracy and
  visibility into "at-risk" pipeline and renewals.
• Create validation and enrichment rules and processes to maintain pristine data integrity,
  replacing manual hygiene with scalable technical solutions. Design, develop, and
  implement automated validation and enrichment rules and scalable technical solutions to
  maintain pristine data integrity, eliminating the need for manual data hygiene processes.
• Build advanced dashboards that don’t just report what happened, but predict what will
  happen focused on churn signals, expansion trends, and Sales Accepted Opportunity
  velocity.
• Build relationships with various departments

YOUR EXPERIENCE

• Experience: 2–7 years in Sales/Revenue Operations, or a technical Finance role.
• Hands-on experience (or significant personal projects) involving LLMs, Prompt
  Engineering, or AI Agents to automate business tasks.
• Excellent critical thinking skills with the ability to break down ambiguous problems into
  management components, think through solutions, and communicate clearly to all
  departments/stakeholders.
• Ability to identify manual gaps in a sales process and engineer a technical solution to
  close them.
• Ability to explain complex technical workflows to non-technical sales leaders in a way
  that builds trust and alignment.
• Comfort operating in a fast-paced environment where you must balance planned
  process improvements with ad-hoc operational requests
• Preferred Tech Stack: Salesforce (SFDC), Clari, Qlik (or other data visualization tool),
  SQL, AI Driven Dev toolkit (MCP, JSON, Python, N8N, etc.), Google Cloud Platform
  (GCP), Claude Code, Codex, Git, APIs, Rest APIs.