Sales Operations Manager

About Zone & Co.
Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.
Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.
Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we'd love to hear from you!
Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco .
About the role: Are you ready to take on a pivotal role in optimizing sales processes and empowering a high-performing sales team? As a Sales Operations Manager at Zone & Co, you will be at the heart of our sales strategy, ensuring efficiency, data-driven decision-making, and seamless operations. By managing workflows, enhancing forecasting accuracy, and fully leveraging our sales tech stack, you'll play a critical role in driving the success of our sales organization.
Key Responsibilities:

• Develop, standardize, and refine sales processes to enhance efficiency and predictability.
• Manage the sales pipeline and workflow, ensuring alignment with company goals.
• Analyze historical data and market trends to deliver accurate sales forecasts.
• Collaborate with revenue leaders to plan and allocate resources effectively.
• Monitor and optimize key performance indicators (KPIs) to improve sales efficiency.
• Identify and resolve bottlenecks in the sales process using data-driven insights.
• Partner with Sales Enablement to design and implement training programs that elevate the sales team's skills and knowledge.
• Support onboarding for new sales hires, equipping them with the tools and insights needed for success.
• Work closely with marketing teams to define outreach strategies and implement lead management processes.
• Design, align, and optimize territory assignments for sales teams to maximize market coverage.
• Map customer data to identify underperforming areas and opportunities for growth.
• Conduct regular audits to maintain data integrity and resolve inconsistencies.
• Provide training and support to ensure best practices in CRM usage and data entry.

Requirements

• 5-7+ years in Sales Operations within a B2B SaaS environment.
• Proven experience managing and optimizing sales processes using Salesforce CRM.
• 3+ years of hands-on experience with Salesforce CRM, HubSpot, ZoomInfo, and Revenue Orchestration tools.
• Strong analytical skills with proficiency in tools like Excel, Power BI, and Tableau (preferred).
• Strategic mindset with the ability to translate insights into action.
• Exceptional organizational and project management skills to balance multiple priorities.
• Strong communication and collaboration skills to work across teams effectively.

Benefits
At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com .
Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we're eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.