Sales Workflow and Operations Manager

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

We're looking for a Sales Workflow & Operations Manager to join our Revenue Operations team and help scale our global sales organization. In this role, you'll work in our GTM Workflows Center of Excellence, partnering directly with the field to remove blockers and find leverage. You’ll flex from resolving the sales team’s day-to-day issues (incoming tickets) to identifying patterns among those tickets, designing workflows and automations, partnering with Business Technology to scope builds, and ensuring there are no gaps in our GTM delivery.

This is not a sysadmin role — you’ll have wonderful partners for that. This is a workflow admin role responsible for ensuring our sellers move as quickly as possible from point A to point B.

What you'll do

• Build and manage our Workflows Center of Excellence — Partner with the RevOps team to further develop our centralized workflow admin practice across BizTech, RevOps, Data, and other partners to ensure rapid resolution of field questions and operational requests

• Ensure a smooth sales workflow experience — Partner with Sales Ops, GTM Innovation, Business Technology, and AI Engineering to design and implement scalable, ergonomic tooling, automations, rules of engagement, and reporting

• Advance our tooling — Leverage AI tools like Clay and Notion to rapidly develop signals, enrichments, and workflows that help sellers move efficiently through our sales process

• Identify and solve operational challenges — Proactively spot friction points in our sales workflows and processes. Fix these issues yourself or marshal partners in GTM Innovation, BizTech, AI Engineering, and Data where appropriate

• Support data-driven decision-making — Assist with sales performance analysis, on‑demand reporting, dashboard building, and territory management

• Enhance sales tools and technology — Collaborate with cross-functional teams to design our GTM tech stack, ensure seamless integrations across platforms, and support implementation

• Create documentation and training — Develop clear processes and training materials to support consistent execution across our global sales organization

What we're looking for

• 5+ years of experience — In Sales Operations or Revenue Operations at a hypergrowth B2B SaaS company

• Strong analytical skills — Proficiency in Excel/Google Sheets and at least one BI tool (Tableau, Hex, etc.)

• Tooling expertise — Expert user of tools like Clay, with a proven track record of rapidly shipping workflows and signals. Expert user of Gong, Salesforce, Outreach, and Sales Navigator. Experience with agentic platforms like Notion, n8n, and Dust is preferred

• Systems thinking — Ability to see the big picture and design scalable processes that work across multiple regions and teams

• Cross-functional collaboration — Proven track record of working effectively with sales, marketing, and technical teams

• High ownership — Willing to roll up your sleeves and seamlessly flex from fixing the smallest issues to thinking big about how all workflows fit together

• Communication skills — Able to translate complex processes into clear documentation and training materials

• Global perspective — Understanding of how to build processes that work across time zones and regional nuances

Bonus points

• Expert Notion user

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Roles without incentive compensation:

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $140,000 - 175,000 per year.

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