Account Manager – Marketplace at Wix

| Greater NYC Area
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We are:

The Wix Partners team. We’re focused on creating and cultivating relationships with agencies all over the world, demonstrating that Wix is the best fit for them and their clientele, and broadening our reach in the global marketplace.

We’re looking for a Marketplace Advisor who will work directly with agency Partners in the Wix Marketplace - where DIY users contract Partners for specific web services. The Marketplace is one of the most valuable products for Partners where they can manage a pipeline of leads, connect with potential customers and close new business. The Account Manager will be responsible for all elements of how the Partner interacts with this product - and also for the Partners’ overall performance in the Marketplace.

You are: 

A BA/BS graduate from a 4-year school with at least 2 years’ experience in sales or account management. You have experience working with agencies or digital marketing companies, and are an excellent verbal and written communicator. Experience in a SaaS ecosystem is a plus! You should have experience managing and exceeding KPIs like revenue, upsells, retention, etc.

As an Account Manager, you will:

  • Build and maintain effective relationships with web design agencies.
  • Manage onboarding projects for newly added agencies.
  • Help demonstrate the key-value props of the Wix platform.
  • Enable new Partners to develop web projects efficiently on the Wix platform.
  • Be the liaison between agencies and other departments at Wix such as Customer Care, Marketing, and Product.
  • Deepen product usage through focused training sessions and workshops.
  • Track, report, and optimize on key learnings and results across various performance initiatives.
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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

100 Gansevoort St, New York, NY 10014

An Insider's view of Wix

What’s the vibe like in the office?

We have an inclusive and relaxed vibe where people want to get to know you, clubs form out of similar interests, and you bond with other departments at company events. Two clubs I enjoyed attending were ‘Wixercise’ where we get a group to go to fitness classes after work and ‘Wine Not’ where we indulge in wine and cheese and play games!

Lauren

Account Executive

What does your typical day look like?

One of the great things about Wix is how dynamic it is. My day is usually a mixture of 1:1 check-ins, team meetings, an interview or two, and longer-term projects, such as working with colleagues to make onboarding even better or develop training programs. There’s always something new and interesting to do!

Jenny

People Partner

What does career growth look like on your team?

What's cool about Wix is there are many ways to grow. It's such a wide and interconnected company, so you can learn and take interest in many things. I'm an example of how you can be given a little extra responsibility and it turns into its own team, currently over 15 people.

Michael

Team Leader, Sales

What makes someone successful on your team?

We embrace change: we are still a "startup team" testing new ideas and demonstrating our impact to our customers and internally.

We believe in teamwork: it's more important than ever to demonstrate your ability to help teammates.

We “run with it”: our most successful Account Managers take an idea and execute with little to no guidance.

Alana

VP, Account Management

What are Wix Perks + Benefits

Wix Benefits Overview

Our offices are located in the Meatpacking District. We’re a varied team of creatives and business-minded folks who love to take on challenges together. We offer a competitive salary, equity, 401K with company contribution, full medical and dental coverage from day one (no employee contribution for FT employees), ESPP, lunch, snacks, fitness/wellness activities and the opportunity to join our stunning global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
We have a casual dress code!
Commuter Benefits
This is currently not valid due to COVID-19 and remote work.
Company Outings
Wix hosts company outings and events.
Free Daily Meals
Stocked Kitchen
We have fully stocked kitchens.
Some Meals Provided
Happy Hours
Pet Friendly
Wix's pet policy is dog friendly daily.
Recreational Clubs
Wix has recreational club choices all year round.
Professional Development Benefits
Lunch and learns
Wix hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Customized development tracks
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