Account Manager

| Greater NYC Area
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500+ people, 2000+ campaigns, 1500+ customers globally. Join RTB House USA to help us grow on the biggest and most challenging e-commerce market in the world! Work with the biggest US and global brands with top people from the ad tech industry. As an Account Manager  you will play a substantial role in building the RTB House brand in North America. Your mission will be to take ownership of your client's campaigns and build strong relationships with them by optimizing the performance of their campaigns. 

What you will do:

  • manage accounts of existing top clients;
  • run regular face to face meetings with clients to ensure premium customer service;
  • execute customer communications – personal and via telephone or email, in line with standards and processes;
  • respond to customer requests and inquiries in a professional and timely manner;
  • provide specific information regarding company’s services and products;
  • assist customers in the process of launching ad campaigns;
  • develop and maintain in-depth product knowledge;
  • provide reports.

 

Requirements:

  • experience (2-4 years) in managing and optimizing online advertising campaigns for clients;
  • proficiency at developing and maintaining successful client relationships;
  • preferably experience working for another retargeter or agency (tech area);
  • bachelor’s degree;
  • working experience of MS Office Word, Excel, PowerPoint;
  • knowledge of web analytics platforms (Google Analytics, Adobe, etc);
  • ability to identify and understand customer needs and requirements;
  • excellent analytical and problem solving skills;

 

We offer:

  • the chance to work in one of the fastest growing sectors in online advertising;
  • a friendly atmosphere while working with a dynamic team of professionals (happy hours, healthy snacks, standing desks, choice of laptop);
  • great opportunity for professional growth by joining our rapidly growing team in the US office located in Midtown Manhattan;
  • full health care coverage for you and your family;
  • competitive salary;
  • company matching 401k Plan;
  • onboarding training at HQ in Warsaw, Poland.

 

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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • AsanaManagement
    • PipedriveCRM
    • MailChimpEmail

Location

Vibrant and bustling, we are mere steps away from the best Manhattan restaurants and nightlife. We offer easy access to anywhere in the city.

What are RTB House Perks + Benefits

Culture
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Premium healthcare for you and your family fully paid by the company

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