Associate Account Manager
At Transfix, our vision is to efficiently move any freight to anyplace in the world over land, sea, or air. We're starting with full truckloads in North America. We work everyday to make logistics effortless, fair, and efficient through the use of software. The problems we solve everyday are real and require creativity, grit, and determination. The culture we're building is one where we challenge the norms of the industry. The team we have is built on the foundation of personal growth, collaboration and experimentation.
What you'll do:
- Communicate clearly and efficiently with clients
- Solve logistical problems in a fast-paced environment to ensure timely and accurate fulfillment of our shipments
- Ability to implement processes and procedures
- Communicate client needs and expectations clearly amongst the operations team
About you:
- You have 1-2 years experience in customer experience
- Must be flexible- we are disrupting an industry so changes to traditional processes should be expected
- Possess strong interpersonal and time management skills
- Strong internal and external communication skills including verbal, written, presentation, and active listening
- Bachelor’s Degree
To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.