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Sales Development Manager

| Greater NYC Area


Smartling is a Deloitte Technology Fast 500 awarded SaaS company Headquartered in New York City with international offices in London and Dublin. Smartling uses market-leading cloud-based technology and data to improve language translation and localization outcomes.

The Sales Development Manager will build and lead a group of highly motivated sales professionals whose focus is to source and engage with high potential prospects. Your team will be the first point of contact with potential customers, they will qualify active buying interest and be a critical part of the bridge between marketing and sales to ensure new customer acquisition is consistent, high quality and frictionless.

You will report directly to the VP of Sales and work closely with Sales Leadership, Account Executives, Sales Operations, and Marketing teams, as well as oversee growth of the US Sales Development team. Oh, and having fun is also a requirement!

Tasks at Hand

  • Create an exciting, ambitious and fun sales culture within a fast paced environment.
  • Set the vision, strategy, and priorities for the Smartling Sales Development team.
  • Inspire, coach and develop a team of Sales Development Reps that enjoy winning together.
  • Lead headcount planning efforts to attract and recruit top tier talent.
  • Own, drive, and accurately forecast activity and pipeline.
  • Continually assess KPIs and implement team-wide initiatives to continually innovate and improve performance.
  • As part of the global Sales Leadership team; regularly contribute to global sales strategy and planning activities.
  • Partner with Sales and Marketing to implement programs to supercharge Smartling’s customer acquisition.
  • Work closely with the Sales Operations team to refine and innovate the tooling and process.

Must have

  • Bachelor’s degree or equivalent work experience.
  • 1+ Years of management experience.
  • Top performer in SaaS, enterprise software sales.
  • Passionate about coaching and developing people.
  • Excellent writing, communication and presentation skills.
  • Awesome ability to recognize patterns in sales cycles.

Nice To Have

  • Sandler sales methodology training.
  • MBA a plus!
  • Understanding of localization and translation industry.
  • Experience working with sales automation tools, e.g. SalesForce, Salesloft, Outreach etc.

You are

  • Results-focused. Exhibit commitment to goals and consistently deliver results.
  • A team player. Work effectively and cross-functionally within all levels of management, both internally and externally.
  • Enthusiastic. A fun and energetic co-worker.
  • An analytical thinker. Ability to digest complex information and provide key insights.
  • Customer-focused. Passionate for client success at all times.
  • Detail-oriented. Supremely well organized with attention to detail.

What matters to Smartling?

To help our clients grow their businesses and to help you grow as an individual both professionally and personally.

  • Competitive salary and employee stock purchase plan.
  • An opportunity to learn and advance your career.
  • An energetic, value-driven, and fun culture and team spirit.
  • Take a break when you need it – flexible PTO.
  • Company paid medical/dental/vision/life insurance.
  • Commuter benefits.
  • Convenient office in the middle of Manhattan – just blocks from Penn Station and Grand Central.
  • Team outings (bagel Mondays, baseball games, happy hours, etc).

Smartling, Inc. is an equal opportunity employer. No third party recruiters.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Linkedin Sales NavigatorCRM
    • EquireCRM
    • ZoomInfoCRM
    • YeswareCRM


We are centrally located in the Garment District, near most Subway lines, PATH, and Port Authority. Close to lunch spots and happy hours after work.

An Insider's view of Smartling

What’s the vibe like in the office?

Culture is a strong part of Smartling's appeal, and working with a collaborative team that I enjoy being around makes my work day so much better. Our leadership team takes initiative to ensure everyone's work experience fits their own personal goals, and provides us with opportunities to bond in our department and across teams.


Customer Success Manager

How do you collaborate with other teams in the company?

Collaboration happens every day at Smartling. We use every method and tool available. We are flexible and embrace new technology. We have numerous meeting rooms for face-to-face chats here in NYC and I can launch video conferences from my laptop. I can even install and try new apps as needed.


Sr. Director, Product Development

What makes someone successful on your team?

Being coachable and having a positive attitude are the two most important factors. Asking for help shows that you're willing to learn. Every day is a learning experience for me and I love it! As with anything in life, it's important to have a positive energy and show up with a winning attitude.

Hai Yen

Sr. Sales Development Rep

What is your vision for the company?

Being a Smartling means being part of a community of incredibly smart and driven individuals, but also being part of a tribe that really enjoys each others company. We get together at least once a month for anything from bowling to company picnics to baseball outings. I like to describe our culture as "work hard, play hard".


Head of Marketing

What are some things you learned at the company?

I've learned so much at Smartling, but I would say learning about different technical integrations into complex tech stacks has been the most impactful. Having had a very basic understanding, this knowledge has been helpful in growing and closing opportunities! We have an amazing team of Solution Engineers who are always ready and willing to help.


Sr. Account Executive

What are Smartling Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
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