What is Slice?

Slice is the leading technology and marketing platform made exclusively for local pizzerias, making it super easy to order delicious, authentic local pizza anywhere, anytime. We serve the $45 billion U.S. pizzeria market in two ways: by providing a pizza-centric mobile and web ordering experience for consumers, and by empowering local restaurants with the technology, tools, and marketing to grow their business, while helping them compete with Big Pizza. Can you imagine what a small mom and pop pizza shop could achieve with the resources of Domino’s?

Slice was born in 2010 and has quietly bootstrapped its way to building a network of more than 8,000 pizzerias nationwide. Ilir Sela, our founder and CEO, started the company as a passion project to help his friends and family in the pizza business, but he quickly saw a massive opportunity to champion these small businesses by bringing their bites to the masses. Ilir has since built an amazing team of operators, marketers, technologists, and investors — all dedicated to making it easier for people to enjoy their favorite local pizza. Did you see we were recently Apple’s App of the Day?

Yes, we have a pizza philosophy

We believe pizza is more than food — it's a slice of life. Across the country, pizza is made by people who care about craft, history, and culture. We created Slice to champion the small mom and pop pizzerias by connecting those proud makers with customers who are just as passionate about their pizza. We celebrate pizza as the ultimate shareable food that brings people together for more than just a bite. So whether you call it a pizza parlor, slice joint, or pizzeria, we're here to help you order authentic local pizza, connect to your community, and live your best slice life.

We’re growing our family every day — so, if you’ve got a passion for local, authentic pizza and the drive to help share it with the world, we’d love to have you on the team!

Slice is looking for a Sales Operations Manager to take on the challenge of guiding and developing our use of Salesforce to support our growing Restaurant Partnerships team. You’ll leverage data to develop and implement our sales and restaurant growth strategies and work on a variety of projects aimed at optimizing our use of Salesforce including pipeline management, performance tracking, and reporting. This role requires a knowledge of sales processes, and experience supporting those processes in a Salesforce environment. Reporting to the VP of Restaurant Growth, you will provide primary support and guidance to Restaurant Partnerships and Partner Success teams, including members of the executive team.

What you'll do:

• Oversee our restaurant data, processes, and workflows
• Partner with the sales organization to optimize our sales and partner management processes
• Leverage Salesforce data to identify areas of opportunity
• Update, maintain, and customize Slice’s Salesforce Org and infrastructure to scale
• Optimize systems workflows to increase productivity and efficiencies across teams
• Build dashboards and reporting for operations and executive teams to monitor KPI's and ad hoc reporting support upon request
• Partner with the sales organization to optimize our sales processes through Salesforce insights
• Comfort working with product, technology, and business stakeholders to make ideas turn into reality.
• Manage all Salesforce support requests and administrative needs of our internal users
• Own all Salesforce administrative responsibilities
• Maintain system documentation and SFDC policies and procedures
• Continuously maintain and enhance performance and efficiency of Salesforce environments by conducting analyses, monitoring, identifying issues, propose resolutions, and executing them.
• Integrate with teams to find opportunities for workflow and tool improvement

What we're looking for:

• 3+ years experience creating and optimizing operational systems and processes
• 5+ Years salesforce experience
• A comfort and passion for critically analyzing large quantities of data and distilling them into actionable insights to drive business results
• Effective analysis and problem-solving skills
• Self-starter, proactive, professional, positive attitude
• Detail oriented with excellent organizational, prioritization, and multitasking skills
• Ability to analyze and leverage data to make decisions
• Experience developing measuring systems for business processes and reporting tools is a must.
• Ability to work with a high degree of autonomy across a cross-functional organization spread over three countries.
• Ability to clearly articulate and defend analytical findings
• Intermediate to advanced knowledge of SQL.

What we offer:

• Competitive salaries and a 401(k) plan with an employer match. (because you’re worth it!).
• Full benefits package including medical, vision, and dental insurance to make staying healthy easy cheesy.
• Unlimited paid vacation (yep!). You’re an adult and life is busy. We trust you to get things done.
• $25 towards Slice every week, so you can throw your very own pizza parties (public or personal, we don’t judge).
• Flexible work arrangements, because a life/work balance is important and this is the 21st century. Work how you work best!
• Discounted gym memberships, so you can work up a sweat in between pizza snacking.
• Weekly happy hours which are great for mingling with the Slice family or brushing up on your mixology.
• Weekly catered pizza lunches! Come on, you knew there was going to be pizza. But did you know it was gonna be weekly?
• Fully stocked kitchen featuring a plethora of snacks, coffees, teas, treats, (and likely leftover pizza) — a true bounty of delights.
• Quarterly company outings and events. Dress fancy and celebrate your successes with pinkies up! (And pizza. There will be pizza.)
• Great office space located in the Flatiron District of NYC, steps away from Union Square and most train lines.

Slice is an Equal Opportunity Employer and is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.