Salesforce Solutions Architect at Orchard

| Greater NYC Area
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The Company
 
Orchard is transforming the way people buy and sell their homes. Simplifying it, to the way it should have always been; fair and true to market, straightforward, easy. Every year in the U.S., $1.5 trillion of single family residences transact, generating over $120 billion of fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety and is filled with uncertainty and hassle.

Orchard offers a modern alternative, making one of life's biggest decisions -- the sale and purchase of a home –stress free, fair and simple.
Orchard launched in 2017 and was previously known as Perch. The company is headquartered in New York City, has 150+ employees and has grown 10x year over year. We have raised over $300 million in financing from top tier investors including: Firstmark, Accomplice, Navitas and Juxtapose. 

We are proud to be recognized by Inc. Magazine as a best workplace of 2020 and have a 4.9 Glassdoor rating!

Role and Responsibilities:
 
The Salesforce Solutions Architect will own Orchard's recently-deployed instance of Salesforce as the founding member of our Salesforce team. You will collaborate regularly with team leads across the organization, including inside sales, field sales, transaction coordinators, home loan specialists, title operations, and field operations. In this role, you will distill feedback from your stakeholders to create a unified roadmap and have the Salesforce platform expertise to then execute on it. In addition to your own contributions designing and configuring Salesforce, you will work closely with the Product organization to identify where and how Salesforce should integrate with the rest of our technology stack to create cohesive workflows for our users, and ultimately, incredible experiences for our customers. Reporting to the Head of Platform Product, you will:
  • Collaborate with various Sales and Operations team leads to identify and prioritize ways to make their teams more productive in Salesforce
  • Take lead on building out enhancements and integrations with existing internal tools and reporting at scale
  • Design, build, and deliver projects in coordination with Orchard’s overall product roadmap
  • Subject matter expert on Salesforce, ensuring adoption of best practices across teams
  • Support strategic as well as day-to-day application needs for our Salesforce users
  • Hands-on configuration of Salesforce including user management, security, custom objects, page layouts, validation rules, and workflows

*Please note that this role must be based either in NYC or Austin.  We are not open to remote candidates at this time.

Professional Qualifications:

  • Bachelor’s degree preferred
  • 4 years or more experience as a Salesforce Administrator, Consultant, or Architect
  • Experience using and designing Salesforce Lightning
  • Experience working with Salesforce products outside of just Sales Cloud
  • In-depth knowledge of the standard capabilities of Salesforce and how these can be expanded with APEX if necessary (coding experience not required as we want to keep our integration as code-free as possible)
  • Strong reporting background using standard Salesforce reporting functionality (Reports & Dashboards) and integrating with external reporting tools
  • Experience using Heroku Connect and understanding bi-directional synchronization between Salesforce and existing internal products is a plus
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • scikit-learnLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • BottleFrameworks
    • PostgreSQLDatabases

Location

31 West 27th St, New York, NY 10001
Orchard: Come With Sleeves Rolled Up, Ready To Make Real Estate Simple
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An Insider's view of Orchard

How does your team reward individual success?

We recognize employees in a variety of ways on a regular basis. At Orchard feedback is a gift and every employee truly lives out our company values. Our team makes a point to shout out individual successes in our #shoutouts channel in Slack and every month during Town Hall. Not an ounce of hard work goes unnoticed!

Leah

Executive Assistant

What kinds of technical challenges do you and your team face?

Each home is unique and comes with its own challenges and surprises. Even though our team has been through hundreds of transactions, we're always learning, growing, and improving our process with each home we acquire. On the engineering side, that means never being satisfied and constantly pushing ourselves to iterate quickly and deliver quality.

Toni

Engineering

What makes someone successful on your team?

Curiosity, scrappiness, and a sense of urgency. We move quickly to accomplish our goals, but leave time and space to think outside the box. All of our functional areas work together to build an exceptional brand, product, and customer experience, so communication and collaboration are key skills as well.

Steph

Marketing

What is your vision for the company?

We're looking to make buying and selling a home as easy as trading in a car. We believe that through technology, human-centered design, and exceptional operations we can remove the friction from the biggest financial transaction of our customers' lives. As a team, we get to make real progress towards achieving this vision every day.

Phil

Growth & CX

How do your team's ideas influence the company's direction?

At Orchard, our mission is to provide the most stress-free, fair and simple way to buy a home. The Investments team that I lead contributes to this mission by providing a fair market value estimation for our customers’ homes. Our approach integrates human judgement alongside an internal valuation algorithm to price every home.

Ray

Investments Manager

What are Orchard Perks + Benefits

Culture
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Happy Hours
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