Senior Account Manager
Kargo is the leader in mobile brand advertising. Bringing together creativity, technology and quality, Kargo empowers advertisers to break convention and build connections with consumers on the most important screen today – the phone. Through Kargo’s high-end editorial alliance of world-class publisher partners, as well as its proprietary advertising automation tools and award-winning creative studio, brands and agencies have the ability to reach 100% of smartphone users in the United States with memorable, measurable mobile ad experiences. Kargo and Kargo leadership are regularly recognized for the company’s growth and achievements on prestigious lists and by winning prominent awards, including: the Inc. 500 list (2015 and 2016), the Entrepreneur 360 list (2016), the Deloitte Technology Fast 500 award (2016), the Crain’s New York Business Fast 50 list (2015 and 2016), the EY Entrepreneur of the Year NY 2016 award and Business Insider’s “hottest pre-IPO ad tech startups” list (2015 and 2016). Kargo employs 250 people in New York, Chicago, Dallas, San Francisco, Los Angeles, London and Sydney.
The Role:
Kargo is looking to add a full-time Account Manager to our growing team. Kargo Account Managers touch all areas of the campaign life cycle, from proposal development to campaign execution, while maintaining a strong focus on client relationship management. This position requires being personable, creative and analytical, as well as being able to multi-task while maintaining a strong attention to detail. Account Managers act as the internal liaison between our Sales, Operations, & Design departments and externally with our clients. Main responsibilities include proposal development, operating as the point of contact for client requests, overseeing the development of mobile creative, managing campaign execution, reporting & analysis- all with the aim of strengthening and growing Kargo’s accounts.
Responsibilities:
- Responsible for the end-to-end management and and execution of direct and programmatic mobile campaigns
- Provide white-glove client service to brand-direct, AOR, ATD, and DSPs alike
- Ideate and brainstorm creative concepts that satisfy client objectives and align with Kargo’s commitment to innovation
- Lead development of custom proposals that creatively and strategically align with marketer objectives in a mobile-first way
- Act as the main liaison between client and internal teams including design, ad product, marketing, and campaign management
- Consistent monitoring of campaigns to identify opportunities for optimization and strategic insights
- Drive client retention and incremental revenue based on campaign performance and strategic recommendations
- Attend client meetings alongside sales to lend insights into capabilities and best practices
Requirements:
- Ability to establish and maintain strong working relationships with clients, peers, and sales people
- Ability to manage and prioritize against conflicting deadlines
- Intermediate working knowledge of Excel and PowerPoint to analyze campaign results, create reports, and build clean visual presentations.
- Excellent written and verbal communication skills must be demonstrated.
- 5+ years’ experience working in client-facing role for a media, digital, or technology organization.
- Programmatic experience is strongly encouraged
- Bachelors degree